GHL Ask AI History Is Now Private on Mobile

Ask AI History on mobile now filters chats by the logged-in user. That means when you open Chat history in Ask AI, you only see the conversations you started.

Before this update, users in the same sub-account could see each other’s Ask AI sessions on mobile. That was not ideal for teams. It made chat history harder to use and could expose work that belonged to another teammate.

Now, GHL mobile matches the web experience more closely. The chat list also refreshes when you switch sub-accounts or sign in as a different user. This update is public and available in version 4.18.0, build 831, for HighLevel, LeadConnector, and white label apps on iOS and Android.

Ask AI History matters because shared sub-accounts can get crowded fast. When several people work inside the same GHL location, each user needs a clean way to find their own AI chats without sorting through someone else’s work.

This update helps protect privacy and keeps the mobile experience simple. A sales rep can find their own follow-up ideas. A VA can return to their own task notes. An account manager can continue a client planning chat without digging through a pile of unrelated sessions.

For agencies, this makes Ask AI easier to roll out across the team. Each person uses their own login, sees their own chats, and works from their own history. That means less confusion, fewer awkward privacy issues, and a cleaner mobile workflow.

Ask AI History is simple to use once you know where to look. In GHL, the Ask AI area shows your recent chats in the left Ask AI panel. With this update, that history is now tied to the user who is signed in.

For this How-To, we’ll focus on opening Ask AI, viewing your recent chats, and starting a new Ask AI chat from the same screen.

Here are the steps we will follow:

• Access Ask AI From the Main Menu.
• Review Your Ask AI History.
• Start a New Ask AI Chat.
• Check Your Ask AI History Later.

To start, make sure you are logged in to your GoHighLevel sub-account.

• The main menu on the left side of your screen has the core areas you work in when using GoHighLevel.

1.1 Click Ask AI in the left menu.

• This opens the Ask AI area inside GHL.

1.2 Look at the Ask AI side panel.

• You should see options like New chat, Search, Scheduled, and Recents.

1.3 Find the Recents section.

• This is where your Ask AI History appears.

• This is where you can see your past Ask AI chats.

2.1 Look under the Recents section.

• You should see your recent Ask AI conversations listed there.

2.2 Review the chat titles shown in the list.

• With this update, the list should show only the Ask AI chats tied to your own user login.

2.3 Click the chat you want to continue.

• For example, the screenshot shows a recent chat named “Latest GHL Updates and Features.”

2.4 Review the open chat on the right side of the screen.

• This lets you pick up where you left off.

• This is where you can begin a fresh Ask AI conversation.

3.1 Click New chat in the Ask AI side panel.

• This opens a blank Ask AI chat screen.

3.2 Look for the message box in the center of the screen.

• You should see the prompt area where you can type your question.

3.3 Type your question into the Ask anything field.

• Use a clear prompt so the chat is easier to recognize later in your Ask AI History.

3.4 Press Enter or send the message.

• Ask AI will start the new conversation.

• After you start using Ask AI, your chats will appear under Recents.

4.1 Return to Ask AI from the left menu.

4.2 Look under the Recents section again.

4.3 Select the chat you want to reopen.

4.4 Continue the conversation from where you left off.

This is the main benefit of the update. Your Ask AI History is now cleaner because you only see your own chats, not every teammate’s chats inside the same sub-account.

Ask AI History works best when each team member uses their own GHL login. That may sound simple, but it matters. If your team shares one login, GHL cannot separate each person’s chats the same way.

Use clear prompts when you start a new chat. A chat about “client follow-up ideas for Johnson Dental” is much easier to find later than one that starts with “help me write this.” Clear prompts keep your Ask AI History easier to scan.

If your team works across several sub-accounts, check the location before opening Ask AI. This helps keep client work in the right place. For white label app users, make sure the app is updated before testing this change. If history looks empty, check the login, sub-account, and app version first.

Ask AI History gives teams a cleaner way to use GHL on mobile. Each user can now return to their own chats without sorting through other people’s work. That means less noise, fewer mistakes, and a smoother day for everyone using the same sub-account.

This is a helpful win for agencies. Your VA, sales rep, support person, or account manager can use Ask AI without stepping into another teammate’s chat history. It keeps client work more organized and makes mobile use feel more private.

It also makes Ask AI easier to roll out across a team. When people trust the tool, they use it more. And when they can find their own chats fast, they can get back to work without wasting time.

Ask AI History is now much cleaner on mobile. Each GHL user sees their own chats, which makes the tool easier to use and easier to trust.

For agencies and teams, this is the kind of update that removes friction. Your team can work inside the same sub-account without digging through other people’s Ask AI sessions. That keeps the mobile experience more private, more focused, and less messy.

Update your app, open Ask AI, and check your Recents section. Have you checked your GHL Ask AI History on mobile yet?