Effortless Scheduling with AI Appointment Booking

GoHighLevel has packed some serious punch into this update, giving you granular control over your AI scheduling prowess:

• Calendar Selection: Finally, you can tell your AI agent exactly which calendar to use for bookings. Keep your personal and business schedules separate, or dedicate specific calendars for different appointment types. Organization just got a whole lot easier.
• Days of Offering Dates: Want to offer slots for the next few days? Maybe the whole week? You’re in the driver’s seat. Set the number of consecutive days your AI agent will present as available, giving your contacts flexibility while keeping your schedule manageable.
• Appointment Slots Per Day: No more accidental overbooking! Define the maximum number of appointments your AI can book in a single day. This ensures you have ample time to prepare and deliver top-notch service, without feeling rushed.
• Hours Between Slots: Need a breather between meetings? Set the buffer time in hours between each offered appointment. Whether it’s for prep work, travel, or just a mental reset, this feature lets you design your day for maximum productivity.
• Smart Email Capture: Ever had a booking slip through the cracks because you didn’t have the contact’s email? Problem solved. If the AI detects a missing email, it will intelligently prompt the contact for it before finalizing the appointment. Lead capture and seamless booking, all in one go.

This isn’t just a shiny new feature; it’s a fundamental upgrade to how you do business:

• Enhanced Availability, Zero Double-Booking: Say goodbye to calendar clashes and missed opportunities. AI-powered booking ensures your availability is always up-to-date and accurately presented, leading to smoother scheduling and happier clients.
• Seamless, In-Call Booking Experience: Imagine the power of offering and confirming appointments without your contact ever having to click a separate link or navigate away from the conversation. This creates a frictionless, professional experience that sets you apart from the competition.
• Massive Efficiency Gains: Think of all the hours you and your team spend manually scheduling appointments. This update automates that entire process, freeing up valuable time to focus on what truly drives growth – closing deals, nurturing leads, and delivering exceptional service.

Here’s your easy-to-follow guide on setting up the new Appointment Booking feature within GoHighLevel’s Voice AI. This section will provide you with clear, step-by-step instructions, accompanied by visuals, to help you seamlessly integrate this powerful automation into your business workflow. You’ll learn how to enable the feature in the Labs section and then configure the specific calendar settings to tailor the booking experience to your needs.

• Go to the left-hand sidebar, look all the way to the bottom.

1.1 Click on the gear icon ⚙️ labeled “Settings.”

• You’ll now be in the main Settings dashboard, where you can access:
  • Business Info
  • Billing
  • My Staff
  • and more.

• Within the Settings menu, navigate to the “Labs” tab. This is where you’ll find and enable new and experimental features.

• Scroll through the list until you locate “Enable Appointment Booking for Voice AI”.

• Toggle the switch next to “Enable Appointment Booking for Voice AI” to the “On” position. It should turn green to indicate that the feature is now active.

• Now, go back to the left-hand menu and click on “Voice AI“.

• Within the Voice AI settings, find the section labeled “Appointment Booking” (or similar) and click on it.

• You’ll now see the configuration options for AI appointment booking. The first setting is “Calendar Selection“. Use the dropdown menu to choose the specific calendar you want your AI agent to use for scheduling.

• Next, you’ll configure “Days of Offering Dates”. Enter the number of consecutive days you want the AI to offer as available slots. For example, entering “3” will make the AI look for openings within the next three days.

• Then, set the “Appointment Slots Per Day”. Specify the maximum number of appointments the AI can book on any given day to maintain control over your schedule.

• Finally, configure “Hours Between Slots”. Enter the desired buffer time in hours between each appointment to allow for preparation and avoid back-to-back meetings.

• Once you’ve customized all the settings to your liking, click the “Save” button to apply your changes.

Boom! You’ve now armed your Voice AI with the power of automated appointment booking.

Let’s look at some practical ways you can leverage this new feature:

• Turbocharge Sales Meetings: During initial discovery calls, your AI agent can seamlessly offer available slots for follow-up demos or deeper dives, capitalizing on prospect interest and accelerating your sales cycle.
• Streamline Support Calls: When a customer needs a follow-up support session, your AI can book it right then and there, providing exceptional service and eliminating the need for manual scheduling and potential delays.
• Effortless Service Appointments: For businesses offering services like consultations or on-site visits, your AI can book appointments directly during the initial contact, simplifying the process for both your team and your clients.

GoHighLevel’s new AI-powered appointment booking isn’t just a cool add-on; it’s a fundamental shift towards a more efficient and customer-centric way of doing business. By automating the tedious task of scheduling, you’re freeing up valuable time, enhancing your customer experience, and ultimately positioning your business for greater success.

So, what are you waiting for? Dive into your GoHighLevel account, unleash the power of AI appointment booking, and say hello to a more streamlined and productive future.

How will you leverage AI appointment booking to supercharge your business? Drop a comment below and let’s discuss!