GHL Labs Feature Controls Now More Flexible

GoHighLevel has made a smart change to how Labs feature controls work. Agencies now get two separate options for each feature inside Labs. One controls whether a feature is visible. The other controls whether it is actually turned on.

This gives agency owners a better way to manage new features without creating confusion for clients.

Here’s what’s new:

• Visibility lets you choose if a Labs feature shows up in a sub-account.
• Enablement controls if the feature is active and can be used.
• You can show a feature without turning it on.
• Or you can keep it hidden until it’s time to test or launch.

Each Labs feature now includes its own visibility and enablement settings. These can be handled at the agency level or set individually for each sub-account if your plan includes that option.

This update to Labs feature controls helps agencies avoid showing features that are still being tested. It keeps things simple and lets each team roll out changes when they’re ready.

With the new Labs feature controls, agencies can now set the default behavior for how new Labs features show up inside sub-accounts. This update gives more control and helps reduce clutter for clients.

For those on Pro and Unlimited plans, there are a few clear options:

• Set whether new Labs features should appear in sub-accounts or stay hidden
• Choose to make new features visible without enabling them
• Decide if each one should remain off until you manually switch it on

If you’re on the Starter plan, new Labs features will still be visible by default. There is no option to change the visibility settings at that level.

This update makes it easier for agencies to manage Labs without surprising their clients. Teams can now test new features quietly before rolling them out to everyone.

The new Labs feature controls now let agencies manage settings for each sub-account. This means you don’t have to apply the same setup across every client. You can choose who sees what and when.

For agencies on the Pro or Unlimited plan, this adds a layer of flexibility:

• Show a Labs feature in one sub-account and hide it in another
• Turn on a feature for testing in one location without affecting others
• Keep your client accounts focused and only show features that are ready

These per-location controls help agencies manage Labs in a more thoughtful way. You can give early access to trusted clients or run tests without adding confusion to every sub-account.

For agencies that manage several clients, the Labs section in GoHighLevel can get messy fast. When a new experimental feature pops up, it often raises questions. Some clients try to use it before it’s ready. Others get confused about what it does.

The new Labs feature controls fix that.

Now agencies can decide how and when features show up. This helps them stay organized and avoid unnecessary distractions.

Here’s why that matters:

• You can test a Labs feature with your internal team first
• Clients only see what they need to see
• New features roll out on your timeline, not by surprise

Labs should be a tool, not a disruption. These new controls help agencies run smoother and keep sub-accounts focused on what matters.

Using Labs feature controls in GoHighLevel is simple once you know where to look. Agencies can manage these settings from the main dashboard and also inside each sub-account if needed.

To get started, follow these steps:

• Go to the left-hand sidebar, look all the way to the bottom.

1.1 Click on the gear icon ⚙️ labeled Settings.

• You’ll now be in the main Settings dashboard, where you can access:
  • My Profile
  • Company
  • Team
  • Billing
  • and more.

• You should now be inside the agency settings area.

2.1 Click the Labs section.

2.2 Click the Sub-Account tab.

2.3 Click the Preference button.

• This button is located in the upper-right area, marked with a ⚙️ icon, and sits next to the search bar.

• The Manage Preferences popup should appear.

3.1 Choose either the Show by Default or Hide by Default option, then click the Save button. 

Labs feature controls give agencies a clean way to manage early access features. You can test tools when you’re ready and keep clients focused on what matters most.

The new Labs feature controls are helpful, but they work best when agencies use them with a clear plan. A little structure goes a long way when you’re managing early access tools across multiple client accounts.

Here are a few tips to keep things running smoothly:

• Pick one person on your team to review Labs updates regularly
• Use your agency account or a test location to try out new features
• Keep a simple record of which features are active in each sub-account

It also helps to talk to your clients before turning something on. A quick heads-up or short walkthrough can prevent confusion and save support time later.

And if a Labs feature isn’t useful for a certain client, it’s okay to leave it off. Labs should support your work, not distract from it.

Still figuring out how to use the new Labs feature controls in GoHighLevel? Here are some common questions agencies ask, along with clear answers to help you manage Labs settings with confidence.

The new Labs feature controls in GoHighLevel give agencies more flexibility and less stress. By separating visibility from enablement, you get to choose what your clients see and when they can use it.

For agencies on Pro or Unlimited plans, this update is a big win. You can now:

• Set whether new Labs features are visible by default
• Keep features hidden until you’re ready to use them
• Customize controls for each sub-account

These small changes help agencies stay more organized. Instead of scrambling when something new pops up, your team can roll out features on your terms.

Now is a good time to review your Labs settings. A few quick updates can help keep your accounts clean and your clients focused on what matters most.