Community Milestone Rewards in GHL Workflows

Want to reward your active members without the extra work? With Community Milestone Rewards in GoHighLevel, you can send a free course reward when a member reaches level 9.

Inside this video, you’ll learn how to:

• Set up a new workflow in GHL.
• Track when a member reaches level 9 (or any level you prefer).
• Send a thank-you email with the reward details.
• Grant free course access and turn on your workflow.

Follow these simple steps to set up your rewards. Once your workflow is live, GHL can handle the task for you.

Your members put time into your community. They share ideas, ask questions, and help others. When they reach a new level, it’s a good time to thank them. A simple reward shows that you value their effort.

With Community Milestone Rewards in GoHighLevel, you can give members a free course when they reach a set level. You don’t need to check the leaderboard each day or send rewards by hand. Here’s how this can help you:

• Keep Members Active. Give members a reason to take part and reach the next level.
• Show Your Thanks. Let members know you value the time they spend in your group.
• Save Time. Use GHL to track level changes and send rewards for you.
• Share Useful Content. Give members free course access as a reward for their effort.

If you run a community or manage groups for clients, this can save you a lot of time. You can set up a GHL workflow to send a reward when a member reaches level 9. Once it’s live, the workflow takes care of the task, so you can focus on your members.

You can set up Community Milestone Rewards in the Automations area of your GoHighLevel sub-account. You’ll create a workflow that sends a reward email and gives members free course access when they reach level 9 on your group leaderboard.

Before you start, make sure your community group and course offer are ready. You’ll then add a trigger to track level changes, set up the email, and choose the course reward. Once you publish the workflow, GHL can send the reward for you. Here are the steps to get it done.

• Access the Workflow Builder from the Automation Section.
• Rename Your Workflow and Add the Community Group Member Leaderboard Level Changed Trigger.
• Rename the Community Group Member Leaderboard Level Changed Trigger and Select Your Group.
• Set the Level and Save the Trigger.
• Search for and Add the Send Email Action Element.
• Set the Sender Name and Email Address.
• Add the Access Gift Email Subject Line and Body.
• Search for and Add the Course Grant Offer Element.
• Set the Course Grant Access Reward and Save the Action Element.
• Set the Contact Timezone in Workflow Settings.
• Publish and Save Your Workflow.

To start, make sure you are logged in to your GoHighLevel sub-account. Make sure you’ve created a community and a course with an offer in GHL.

• Create your Community Milestone Rewards workflow using the Workflow Builder in the Automation section.

1.1 Click Automation.

• You will be taken to the Workflows tab by default.

1.2 Click Workflows.

• You will see a list of workflows, along with options such as Create Folder, Build Using AI, and + Create Workflow.

1.3 Click + Create Workflow.

• A dropdown menu will appear with several options, including + Start from Scratch.

1.4 Click + Start from Scratch.

• You will be taken to the Workflow Builder.

• Give your Community Milestone Rewards workflow a name, then add the Community Group Member Leaderboard Level Changed trigger.

2.1 Rename your Community Milestone Rewards workflow.

• Click the Pencil icon at the top of the Workflow Builder and enter a new name.

2.2 Click Add New Trigger.

• The trigger library will open, where you can search for and choose a trigger.

2.3 Search for and select Community Group Member Leaderboard Level Changed.

• The Community Group Member Leaderboard Level Changed trigger settings will open.

• Give the Group Comment Created trigger a clear name, then choose your group before you add a filter.

3.1 Rename the Community Group Member Leaderboard Level Changed trigger.

• Use a clear name so you can find it on the Community Milestone Rewards workflow canvas.

3.2 Select Group from the first drop-down filter.

• A second drop-down field will appear below it.

3.3 Select Is as the operator.

• The selected option will appear in the filter field.

3.4 Choose the community you created.

• Your chosen community will appear in the first filter.

3.5 Click Add filters.

• A new set of filter fields will appear.

• Set the level and enter your trigger word before you save.

4.1 Select Level from the second drop-down filter.

• Another drop-down field will appear below it.

4.2 Select Is as the operator.

• The selected option will appear in the filter field.

4.3 Set the level of the milestone.

• For this example, Level 9 was set.

4.4 Click Save Trigger.

• The trigger will now appear on the Community Milestone Rewards workflow canvas.

• Click Add New Element, then search for and select the Send Email action element.

5.1 Click Add New Element.

• The action library will appear on the right side of the canvas.

5.2 Search for and select Send Email.

• You will be taken to the Send Email settings.

• Set the sender details and subject line for this Community Milestone Rewards workflow email.

6.1 Rename the Send Email action element.

• Use a clear and simple name.

6.2 Enter the sender name.

• You can also use a custom value for the sender name.

6.3 Enter the sender email address.

• You can also use a custom value for the sender email address.

• Enter the subject line and content for your access gift email.

7.1 Enter the access gift email subject line.

• Keep the subject short and clear.

7.2 Enter the access gift Email body.

• Keep the message clear, polite, and helpful.

7.3 Click Save Action.

• The Send Email action element will now appear on the Community Milestone Rewards workflow canvas.

• Click the Add Actions button, then search for and choose the Course Grant Offer action element.

8.1 Click Add New Element.

• The action element library should appear on the right side of the canvas.

8.2 Search for and select the Course Grant Offer action element.

• You will be taken to the Course Grant Offer settings.

• Rename the action element, then set the course grant access reward before saving the action element.

9.1 Rename the action element.

• This helps make the Community Milestone Rewards workflow easier to read on the workflow canvas.

9.2 Set your Course Grant Access Reward.

9.3 Click the Save Action button.

• The action element should now appear on the workflow canvas.

• Click the Settings tab at the top of the Community Milestone Rewards workflow canvas, then set the Contact Timezone in the Communication section before returning to the workflow builder.

10.1 Click the Settings tab.

• You will be taken to the workflow settings section.

10.2 Toggle on Allow re-entry and Allow multiple opportunities.

10.3 Set the Contact Timezone.

• This helps the workflow send messages based on the contact’s local timezone.

10.4 Click the Builder tab.

• You will return to the Community Milestone Rewards workflow canvas.

• Turn on Publish and save your Community Milestone Rewards workflow.

11.1 Turn on the Publish toggle.

• The toggle will turn blue to show that it is active.

11.2 Click Save.

• The red dot on the Save button will disappear, confirming that your Community Milestone Rewards workflow has been saved.

Your reward workflow is almost ready. Before you turn it on, take a few minutes to check the setup. A small mistake could send the wrong reward or stop a member from getting one.

Here are some tips to help you set up Community Milestone Rewards in GHL:

• Use Clear Names. Name your workflow and each action so you know what they do. This will help when you need to make changes.
• Check the Level Filter. Make sure you chose the right group and set the level to 9.
• Write a Friendly Email. Thank your members for their hard work. Tell them what they’ve earned and how to use it.
• Check the Course Offer. Make sure you’ve picked the right course before you save the action.
• Test Your Workflow. Run a test to check that the email is sent and the course offer is granted.

Once you’ve checked each part, you can publish your workflow. With Community Milestone Rewards in place, you won’t need to track each level by hand. GHL can send the reward while you focus on your members.

Running a community takes time. You need to keep members active, answer questions, and share useful content. The last thing you need is more work to track who has earned a reward. With Community Milestone Rewards in GHL, you can let a workflow handle that task.

Here’s how this can help your business:

• Save Time. You won’t need to check the leaderboard each day. GHL can track level changes and send rewards for you.
• Keep Members Active. Give your members a good reason to take part and reach the next level.
• Give More Value. Reward members with a free course they can use to learn new skills.
• Help Your Clients. If you run groups for clients, you can set up a reward workflow for each one.

Once you set up Community Milestone Rewards, you can spend less time on routine tasks. Your members get a reward when they reach level 9, and you have more time to help them. It’s a simple way to thank active members without adding more work to your day.

You may have a few questions before you turn on your reward workflow. Here are some quick answers to help you set up Community Milestone Rewards in GHL and make sure your members get the right reward.

You don’t need to check your group leaderboard each day to see who has earned a reward. With Community Milestone Rewards in GoHighLevel, you can let a workflow track level changes and send rewards for you.

When a member reaches level 9, GHL can send a thank-you email and give them free access to your course. This saves you time and gives your members a good reason to stay active.

Now it’s your turn. Set up your reward workflow, test each step, and publish it when it’s ready. Your members get the rewards they’ve earned, and you get more time to focus on your community.