Boost Engagement with Community Newsletters in GHL

The new Community Newsletters feature turns your most engaging content into a recurring digest that actually gets seen and clicked.

Here’s what’s packed into each automated newsletter:

• Active Threads – GHL includes the last post a member interacted with, plus the freshest replies from others to spark re-engagement.
• Top Posts – Trending public channel posts are highlighted so members never miss what’s hot.
• Followed Creators – Personalized updates from members they’ve chosen to follow, adding a social layer to every email.
• Upcoming Events – Promotes the most relevant community events, ensuring nothing slips through the cracks.
• Clickable Cards – Every element acts like a call-to-action. One click takes the member right back into the post, thread, or event.

It’s all automatically generated by GHL based on real-time activity, with zero manual setup required after you toggle it on. And since it’s personalized per member, it’s not just a bulk email, it’s a custom conversation starter.

This is engagement, leveled up.

Before this update, keeping your community active meant constant hustle. You had to post updates, remind members about events, tag people manually, or just hope they’d log in. Engagement was either reactive or required repetitive effort.

Now? GHL flips that script.

With Community Newsletters, your community content becomes a proactive outreach tool. No more guessing which post to pin or which thread needs a bump. GoHighLevel handles it by spotlighting what’s already working.

This update replaces silence with momentum. Instead of waiting for members to come back, you’re dropping a personalized, click-worthy newsletter into their inbox like clockwork.

And here’s the kicker: it works even if your community is semi-quiet. Because the content is personalized to what each member cares about, the newsletter still feels relevant even during slower weeks.

Bottom line? This update automates something every community needs: visibility.

Every community manager knows the pain of crickets. You post something great, but only a handful of members see it. You plan an event, but the RSVP list stays empty. It’s not about bad content, it’s about inconsistent visibility.

This update fixes that.

Community Newsletters create a built-in engagement routine. When members get a personalized recap in their inbox, full of threads they’ve touched, people they follow, and events they might join. They’re far more likely to re-engage.

It’s not spam. It’s not a blast. It’s a curated highlight reel that gives every member a reason to come back.

For agencies and white-label users, this is gold. You’re not just offering a community, you’re delivering automated retention. And retention means higher lifetime value, more referrals, and fewer support tickets asking, “Where do I find updates?”

Instead of chasing your members, you’re building a flywheel that brings them back.

Getting started with Community Newsletters in GHL is shockingly simple. You don’t need a separate tool, a Zap, or a long onboarding process. Just flip a switch and let it run.

To get started, make sure you are logged in to your GoHighLevel sub-account.

The Main Menu on the Left side of your screen has all the main areas that you work in when using GHL

1.1  Click on the ‘Memberships’ Menu Item.

• Access the ‘Memberships’ section of GoHighLevel
  • You’ll now be in the Memberships section of GHL, where you can access the “Communities” section from the top menu.

1.2 Click on the ‘Communities’ menu link.

1.3 Select ‘Groups’ to see a list of your community groups.

This step will take you to your chosen Community’s dashboard.

2.1 Click the ‘Login’ button next to the community you want to work on.

Here, you can manage the various settings for your community.

3.1 In the main community dashboard, locate and click on the ‘Settings’ button.

• This will take you to your community settings.

You can now enable and customize the settings for your community newsletters.

4.1 Click on the ‘Newsletter’ tab from the menu on the left side of the screen.

This is where you’ll choose the frequency for your community newsletters.

5.1 Select the frequency you want to send your newsletters.

• You can choose from Daily, Weekly, Bi-weekly, or Monthly.
• Consider how active your community is when choosing the frequency. For most communities, Weekly is a good option.
• Once enabled, GoHighLevel will automatically generate and send the newsletters to your community members.
• All newsletters include an “Update Preferences” link. This allows members to unsubscribe from the newsletters if they wish.
• Note that unsubscribing only stops the community newsletters, not other notifications.

5.2 Click the ‘Save’ button to confirm your changes.

There’s no content setup, no templates to design, no emails to schedule. It’s plug-and-play retention.

If you want to re-engage your audience with zero manual follow-up, this is your new favorite setting.

Turning on community newsletters is just the beginning. If you want to really drive engagement and make your community sticky, these pro tips will give your digests a serious edge:

If your group posts daily, a weekly digest works great. If it’s slower, go with bi-weekly or monthly. Don’t burn out your list. Keep the content fresh and relevant.

Remember, your posts and threads become clickable cards in the newsletter. Use attention-grabbing titles and questions to increase open-and-click rates.

The more members follow others, the more personalized their newsletter becomes. Encourage people to follow creators, coaches, or leaders to boost that dynamic.

Since newsletters include upcoming events, make sure to create and publish them ahead of time. Last-minute events might miss the send window.

Watch who starts commenting or attending events after newsletter drops. That’s a sign your content is working. And those are your community’s power users.

Use GHL workflows to tag members who click back in, then trigger a welcome-back DM or bonus offer. Now you’re stacking automation on automation.

The newsletters do the heavy lifting. But a few smart strategies make them work even harder for your brand.

With Community Newsletters, you’re not just sending updates; you’re building a re-engagement loop that runs itself.

For agencies managing multiple communities or client portals, this means one thing: leverage. You can now offer ongoing member engagement without ongoing manual work. That’s huge.

No more wondering:

“How do I bring inactive members back?”

“Why aren’t people seeing our events?”

“Do I need to post more often?”

GHL handles that.

Better yet, this feature adds white-label value. Your clients will think you built a full email re-engagement system when really, you just toggled it on in GoHighLevel.

And the results? They compound. More clicks = more visibility = more conversation = more momentum.

This is how you turn a silent community into an active ecosystem with automation as the engine.

The Community Newsletters feature is more than a cool update; it’s a turning point.

Instead of hoping your members show up, you’re giving them a reason to return. Instead of re-posting the same reminders, you’re letting GHL spotlight your best content. And instead of manually pushing engagement, you’re pulling people back in automatically week after week.

If you run a community, lead a client group, or build engagement as a service, this is the easiest win you’ll activate all year.

So go ahead. Toggle on your first newsletter, choose your send frequency, and let your community start working for you (even while you sleep).

Because if your content’s worth sharing, it’s worth putting in their inbox.