New AI Support Assistant: Your 24/7 Problem Solver
The new AI Support Assistant is here to change how you manage your business on GoHighLevel – and here’s why you can’t afford to miss it!
Whether you’re stuck on a task, troubleshooting an issue, or simply have a quick question, the AI Support Assistant provides instant, AI-powered support within the platform. No more waiting on hold or searching endlessly for answers.
Quick Overview
The AI Support Assistant is designed to deliver real-time, automated responses for agency admins and users. Available directly from the Help & Support section, it offers a smarter, faster, and more convenient way to get assistance.
Now live for all active agencies (after 90 days of purchase), the AI Support Assistant is available 24/7 to ensure you stay unblocked and keep your business moving.
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What’s New?
Key Features of the AI Support Assistant
- Instant Support: Get immediate answers without leaving the platform.
- Follow-Up Capabilities: Ask follow-up questions for better clarification.
- User Feedback Integration: Provide thumbs-up or thumbs-down feedback to help the AI Assistant improve over time.
- Frustration Detection: The assistant recognizes user frustration and suggests alternative support options when necessary.
- Available for Admins and Users: Both agency admins and agency users have access.
Where to Find It
- Navigate to the Help & Support section by clicking the “?” icon on the top bar.
- You’ll see a banner for the AI Support Assistant – click it to begin your conversation.
- Ask your question and receive an immediate AI-powered response.
Why This Update is Important
Managing your business on GoHighLevel means juggling various tasks, and waiting for support can slow down your progress. The AI Support Assistant eliminates that challenge by offering:
- Faster Problem Solving: Get answers in seconds without submitting tickets or waiting for responses.
- Reduced Downtime: Keep your workflows on track with round-the-clock assistance.
- Enhanced Productivity: Spend less time troubleshooting and more time growing your business.
- User Empowerment: Gain confidence in using GoHighLevel with on-demand, reliable support.
How to Implement AI Support Assistant in Your Business
Activating and using the AI Support Assistant is quick and easy. Follow these steps:
Step 1: Access the AI Support Assistant
- Click the “?” icon located on the top navigation bar.
- Select Help & Support.
- Click on the AI Support Assistant banner to open the chat window.
Step 2: Ask Your Questions
- Enter your question in the chat.
- The assistant will respond instantly with helpful information or guided instructions.
Step 3: Provide Feedback
- After receiving a response, rate the accuracy and helpfulness using the thumbs-up or thumbs-down icons.
- Your feedback helps improve the assistant’s responses over time.
Customization Tips
To make the most of the AI Support Assistant, try these customization tips:
- Clarify Your Question: Provide as much detail as possible for a precise answer.
- Use Follow-Up Questions: Continue the conversation if you need further clarification.
- Experiment and Explore: Test different scenarios to understand the assistant’s capabilities.
- Share Feedback Regularly: Help refine the AI’s performance by submitting honest feedback.
Benefits of This Feature
- 24/7 Support Access: Never wait for help — the AI Support Assistant is available anytime.
- Faster Problem Resolution: Troubleshoot issues instantly without external support.
- Improved Productivity: Stay focused on your tasks without unnecessary delays.
- Seamless Integration: Access AI-powered support directly within GoHighLevel.
- Enhanced User Experience: Navigate the platform with confidence, knowing assistance is always available.
Conclusion
The launch of the AI Support Assistant is a game-changer for GoHighLevel users. It empowers agencies with faster, smarter, and more accessible support, eliminating common blockers and enhancing productivity.
Activate the AI Support Assistant today and experience the difference it makes in streamlining your business operations. Stay efficient, stay productive, and let AI support your growth every step of the way.
We’re curious to hear from you! How do you plan to use GoHighLevel’s AI Support Assistant to boost your productivity and streamline your operations? Share your ideas and questions in the comments below!
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