Customizing the Checkout Page in Ecommerce Stores

Boost Conversions with a Fully Customizable Ecommerce Checkout Page!

The new Ecommerce Checkout Page customization update in GoHighLevel gives store owners complete control over their checkout experience.

Now, you can:
✅ Modify shipping fields—make them required, optional, or hidden.
✅ Add a Notes section for customer instructions or gift messages.
✅ Control country selection and default shipping locations.
✅ Enable auto-complete addresses for a faster and error-free checkout.

By optimizing your GHL Ecommerce Store checkout process, you’ll increase conversions, improve the customer experience, and simplify order management.

Let’s dive into how you can use Store Builder to make checkout seamless and more effective!

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What’s New?

Key Updates to the Ecommerce Checkout Page

With this update, you can now:

🔹 Customize Shipping Details – Choose which fields (phone, address, zip code, etc.) are required, optional, or hidden.
🔹 Enable Additional Notes Section – Allow customers to leave special instructions, delivery notes, or custom messages.
🔹 Control Country Selection – Choose which countries customers can ship to and set default locations.
🔹 Enable Auto-Complete Address – Provide Google-powered address suggestions to reduce errors and speed up checkout.

These new features help reduce cart abandonment and improve checkout efficiency for store owners using GoHighLevel’s Store Builder.

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Why This Update Is Important?

A complex checkout process leads to abandoned carts and lost sales. By allowing store owners to customize the Ecommerce Checkout Page, this update helps businesses:

✅ Speed Up Checkouts – Only request essential customer details.
✅ Improve Customer Experience – Make checkout quick and hassle-free.
✅ Reduce Cart Abandonment – Simplify the process to encourage more completed purchases.
✅ Ensure Order Accuracy – Auto-complete addresses reduce shipping errors.
✅ Enable Global or Local Shipping – Control which countries customers can buy from.

With these new features, store owners can fully optimize their checkout process and improve their sales.

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How to Implement Checkout Customization in Your Ecommerce Store

Step-by-Step Guide

1️⃣ Customize Shipping Fields

• Navigate to Sites > Stores > Store Builder > Checkout Page Editor.
• Click the Checkout Element to open settings.
• Under Advanced Settings > Form Options, modify:
  • Phone Number – Make it Hidden, Optional, or Mandatory.
  • Address, City, Zip Code, Country – Customize these fields as needed.
• Click Save & Publish to apply changes.

2️⃣ Enable Additional Notes for Customers

• Open Store Builder > Checkout Page.
• Click Checkout Element > Advanced Section.
• Toggle on Enable Notes at Checkout.
• Customize the Notes Heading and Placeholder Text.
• Save and publish the changes.

3️⃣ Set Up Country Selection for Shipping

• Open Checkout Page Editor.
• Under Advanced Settings, choose:
  • Ship to All Countries – No restrictions.
  • Ship to Specific Countries – Choose only the countries you allow shipping to.
• Define Default Customer Location:
  • No Default Location – The customer must select their country.
  • Geolocate – Auto-detects location based on IP address.
  • Show All Countries – Displays every available option.
• Click Save & Publish.

4️⃣ Activate Auto-Complete Address for Faster Checkout

• Navigate to Store > Checkout Page > Advanced Settings.
• Toggle on Auto-Complete Address.
• Save and publish to enable real-time address suggestions.

For agencies managing multiple stores:

• Go to Agency Settings > Auto-Complete Address.
• Enable rebilling for sub-accounts and set custom pricing.
• Save and apply settings.

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Customization Tips for Maximum Efficiency

🔹 Remove Unnecessary Fields – Only ask for what’s essential to speed up checkout.
🔹 Enable Notes for Personalized Orders – Let customers add messages like “Please gift wrap this item.”
🔹 Control Global Shipping – If you only ship locally, restrict countries for a better experience.
🔹 Use Auto-Complete for Faster Input – Reduce errors and checkout time.
🔹 Test Your Checkout Flow – Ensure all updates enhance customer experience without causing issues.

By fine-tuning these settings, you’ll create a high-converting, efficient checkout process.

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Benefits of This Feature

1️⃣ Faster Checkout Process

• Customers spend less time filling unnecessary fields.
• Fewer required fields = higher conversion rates.

2️⃣ Reduced Cart Abandonment

• A seamless, optimized checkout flow keeps customers from leaving.
• Auto-complete address ensures faster and error-free input.

3️⃣ Improved Order Accuracy

• Google-powered address suggestions reduce shipping errors.
• More precise shipping details = fewer delivery issues.

4️⃣ Better Customer Experience

• Customers can add personal notes, delivery preferences, or gift messages.
• Geolocation automatically selects the right country, reducing confusion.

5️⃣ More Control for Store Owners

• Customize the checkout process to fit your business needs.
• Optimize the experience based on customer preferences.

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Final Thoughts

The Ecommerce Checkout Page Update in GoHighLevel is a must-have for online businesses.

With faster checkouts, flexible shipping settings, additional customer notes, and real-time address auto-complete, this update helps reduce abandoned carts and improve order efficiency.

This GHL Ecommerce Store update helps businesses:
✔ Streamline checkout for faster, easier purchases.
✔ Reduce errors with auto-complete addresses.
✔ Customize shipping details based on business needs.
✔ Improve the shopping experience with personalized options.

Ready to upgrade your checkout process? Log in to GoHighLevel’s Store Builder and start using these powerful new features today!

💬 What feature would you love to see next in GoHighLevel? Drop a comment below and let’s talk!