AI Workflow Tooltips in GoHighLevel: Understand Workflow Fields Instantly

AI Workflow Tooltips are a new AI-powered help system built directly into the GoHighLevel Workflow Builder.

They give you instant explanations for workflow fields without leaving the builder. Instead of guessing what a setting does or opening a new tab to search the documentation, you can see the explanation right beside the field.

It’s simple and fast.

Next to certain workflow fields you will see a small information icon (ℹ️). When you hover over that icon, a tooltip appears with a short description explaining the purpose of that field.

This quick explanation helps you understand what the setting controls and how it affects the automation you are building.

But the real power comes from the Explain option.

Inside the tooltip you will see an Explain call-to-action. Clicking this opens the GoHighLevel AI assistant with a deeper explanation of the field.

Instead of a short sentence, the AI provides a clear conversational breakdown. It explains what the field does, when you should use it, and how it impacts the workflow behavior.

Even better, the conversation doesn’t stop there.

You can ask the AI assistant follow-up questions. If you are unsure how a field works with another action, trigger, or condition, you can simply ask and the AI will clarify it for you.

All of this happens without leaving the workflow builder.

This feature builds on the existing “Learn More” AI feature that already appears on workflow triggers and actions. The difference is that AI Workflow Tooltips now bring that same intelligence down to the individual field level.

That means instead of learning about an entire action, you can understand the exact purpose of each setting inside it.

Right now this feature is being tested in experiment mode.

It is currently available on two fields inside the Advanced Settings of Manual SMS and Manual Call workflow actions. The results from this test will determine how quickly GoHighLevel expands AI Workflow Tooltips to the rest of the workflow system.

If the experiment performs well, we will likely see these AI explanations appear across all workflow actions and triggers.

That would make the Workflow Builder far more beginner-friendly and significantly faster to use.

And for agencies building complex automations every day, that clarity is incredibly valuable.

Before AI Workflow Tooltips, understanding workflow fields often meant leaving the builder.

Many GoHighLevel users would see a setting and pause. They would open the help docs. Search YouTube. Or ask a question in a community group.

That slowed everything down.

Even experienced users sometimes had to guess how certain fields affected the workflow logic.

Now that is starting to change.

AI Workflow Tooltips bring contextual explanations directly into the Workflow Builder. Instead of looking for answers somewhere else, the answers appear exactly where you need them.

Right beside the field.

When you hover over the information icon next to a workflow field, a short description explains what the field controls. This quick context helps you understand the purpose of the setting before you configure it.

If you want more details, you can click the Explain option.

That opens the GoHighLevel AI assistant with a deeper explanation of how the field works. The assistant explains the impact of the setting and how it affects the workflow behavior.

This means you can understand complex workflow settings while you are building the automation.

You no longer need to interrupt your work to search for explanations.

Right now this feature is being tested in a limited rollout.

AI Workflow Tooltips are currently live on two fields inside the Advanced Settings for the following workflow actions:

Manual Action → SMS
Manual Action → Call

These areas were selected as part of an experiment to measure how useful the feature is for users.

If the results are positive, GoHighLevel plans to expand AI Workflow Tooltips to all fields across all workflow triggers and actions.

That would make the Workflow Builder far more intuitive.

Instead of memorizing every setting, users will be able to understand each field instantly with AI assistance.

For new users, that removes a huge learning barrier.

For agencies and automation specialists, it makes building workflows faster and more efficient.

And that is exactly where GoHighLevel is heading.

If you build workflows in GoHighLevel, you know how powerful the automation engine is.

But power sometimes comes with complexity.

Many workflow actions contain multiple fields. Some are obvious. Others are not. And when a setting is unclear, users often pause their work to figure it out.

That pause adds friction.

AI Workflow Tooltips remove that friction.

Instead of leaving the Workflow Builder to search documentation, you get answers immediately. Hover over the icon, read the explanation, and keep building your automation.

This saves time.

It also reduces mistakes.

When users do not understand a field, they may configure it incorrectly. A small setting error can break a workflow or cause unexpected behavior in automation.

AI explanations help prevent that.

The tooltip gives a quick description so you understand the purpose of the field. If you want more details, the AI assistant explains exactly how that field affects the workflow logic.

This makes the builder easier to use for everyone.

New GoHighLevel users benefit the most.

Learning workflows can feel overwhelming at first. There are triggers, actions, conditions, delays, and advanced settings. Beginners often struggle to understand how each setting connects to the automation.

AI Workflow Tooltips make the builder more beginner-friendly.

Instead of guessing, new users can simply ask the AI assistant what a field does. The explanation appears instantly and keeps the learning process moving forward.

Agencies also benefit from this update.

When agencies hire new team members or virtual assistants, training takes time. Staff must learn how workflow settings work before they can safely build automations.

With AI Workflow Tooltips, the builder becomes a built-in training tool.

Team members can ask questions directly inside the workflow and get instant answers. That reduces onboarding time and helps teams work with more confidence.

Even experienced automation builders will appreciate this feature.

Complex workflows often include advanced settings that are rarely used. When those fields appear, it is helpful to have an explanation available immediately.

AI Workflow Tooltips provide that clarity.

The result is a Workflow Builder that feels smarter, faster, and easier to use.

And when automation becomes easier to understand, more businesses will use it to its full potential.

AI Workflow Tooltips help you understand workflow settings without leaving the Workflow Builder. Instead of guessing what a field does, you can hover over the information icon and instantly see a short explanation. If you need more details, you can open the AI assistant and ask follow-up questions directly inside the workflow.

In this section, you will learn how to access the Workflow Builder, open a workflow action, locate the AI Workflow Tooltip, and use the Explain feature to understand workflow fields before configuring your automation.

Here are the steps to use AI Workflow Tooltips inside GoHighLevel.

• Access the Workflows section in GoHighLevel
• Open a Workflow and add or edit an Action
• Locate the AI Workflow Tooltip icon
• Open the AI explanation using the Explain option
• Ask follow-up questions inside the AI assistant

To start make sure you are logged in to your GoHighLevel sub-account.

The Main Menu on the left side of your screen includes all the main areas you work in when using GHL.

1.1 Click Automation main menu item.

• Inside the Automation section you will find Overview, Workflows, and Global Workflow Settings.

1.2 Click Workflows in the top menu if the Workflow List page is not already open.

• The Workflow List page shows all workflows in your account.
• You can view workflows organized in folders or create a new workflow.

• The Workflow Builder will open.

2.2 If you want to test the feature in a new workflow, click Create Workflow.

• This opens the workflow creation screen where you can build a new automation.

2.2 Inside the Workflow Builder click + Add Action.

• This allows you to insert a new automation step.

2.3 Select an action such as Manual Action → SMS or Manual Action → Call.

• These actions currently include the experimental AI Workflow Tooltips inside Advanced Settings.

2.4 Scroll down to the fields inside the action settings and find advance settings

• Some fields will display a small ℹ️ information icon beside the label.

2.5 Hover your mouse over the ℹ️ icon.

• A tooltip appears with a short description explaining the purpose of that field.
• This quick description helps you understand how the setting affects the workflow.

3.1 Inside the tooltip window click Explain.

• This launches the GoHighLevel AI assistant.

3.2 The AI assistant will provide a detailed explanation of the field.

• It explains what the field controls.
• It explains how the field affects the automation.
• It explains when you should use the setting.
  • Review the explanation before adjusting the field.
  • This helps you configure the workflow correctly.

AI Workflow Tooltips are simple to use, but a few smart habits can help you get much more value from them.

Think of the tooltips as a built-in automation coach. They are there to help you understand the logic behind workflow settings before you turn them on in a live automation.

The first tip is to use the tooltip before configuring any unfamiliar field.

When you see a field you are not sure about, pause for a second. Hover over the ℹ️ icon and read the explanation. This small step can prevent mistakes that may affect how your workflow runs.

The second tip is to use the Explain feature when you want deeper clarity.

The short tooltip description gives you the basics. But the AI assistant can explain how the field works inside the workflow logic. This is especially helpful when you are working with advanced settings.

The third tip is to ask practical questions inside the AI assistant.

Instead of asking general questions, ask how the field affects your automation. For example, you might ask how the setting changes the timing of an SMS or how it interacts with another workflow action.

This helps the AI give you more useful answers.

Another helpful strategy is to use AI Workflow Tooltips when training new team members.

Many agencies hire virtual assistants or junior automation builders. These team members often need help understanding workflow settings. The AI assistant can explain those settings instantly, which reduces the need for constant supervision.

You can also use the feature when auditing old workflows.

If you open a workflow you built months ago, you may not remember why a certain setting was used. Hover over the tooltip and review the explanation to refresh your understanding before making changes.

There are also a few common mistakes you should avoid.

One mistake is ignoring tooltips when you are in a hurry. Even experienced users can misconfigure fields if they assume they know what a setting does.

Another mistake is assuming that similar fields behave the same across different workflow actions. Some settings look similar but affect automation differently depending on the action.

AI Workflow Tooltips help remove that confusion.

The best approach is simple. When in doubt, hover over the icon and ask the AI assistant. A few seconds of clarification can save you hours of troubleshooting later.

Automation is powerful, but only when people understand how to use it.

That has always been one of the biggest challenges with advanced workflow builders. The tools are incredibly flexible, but users sometimes struggle to understand the purpose of certain settings.

AI Workflow Tooltips help solve that problem.

Instead of slowing down to search for documentation or tutorials, users can learn how each field works directly inside the Workflow Builder. This keeps the workflow creation process moving and removes the friction that normally interrupts automation building.

For agencies, this creates a real advantage.

Many agencies build dozens or even hundreds of workflows across different client accounts. Every new client setup includes lead nurturing, appointment reminders, follow-ups, and pipeline automation.

When those workflows include unfamiliar settings, teams often pause to double-check the configuration.

AI Workflow Tooltips reduce those pauses.

Your team can hover over the field, read the explanation, and move forward with confidence. That means workflows get built faster and mistakes are less likely to happen.

Training also becomes easier.

When you bring on a new virtual assistant or automation specialist, they usually need time to learn how the workflow system works. Without guidance, they might hesitate to configure advanced settings.

With AI Workflow Tooltips, the platform becomes part of the training process.

Team members can ask the AI assistant what a field does and receive an explanation immediately. This allows them to learn while they work instead of waiting for someone else to explain the setting.

That speeds up onboarding and increases team confidence.

There is also a long-term benefit for businesses that maintain complex automation systems.

Many companies build workflows months or even years before revisiting them. When they return to those automations later, it can be difficult to remember why certain settings were chosen.

AI Workflow Tooltips help refresh that understanding instantly.

You can review the explanation for a field, confirm how it affects the automation, and make adjustments without guessing.

The result is a workflow system that is easier to maintain, easier to train on, and faster to build.

And when automation becomes easier to understand, businesses can rely on it more heavily to manage leads, communication, and follow-ups.

That is exactly where GoHighLevel is pushing the platform.

AI Workflow Tooltips are not just helpful for learning the platform. They also make it easier to build real marketing automations without second-guessing your settings.

Let’s look at a few practical examples where this feature helps inside everyday workflows.

One common example is a lead follow-up workflow.

Many businesses create workflows that send an SMS after a lead submits a form. This automation often includes several fields that control the message content, timing, and behavior of the SMS action.

A user may see an advanced setting and wonder how it affects the message delivery.

With AI Workflow Tooltips, the answer is immediate.

Hover over the field and read the explanation. If the short description is not enough, click Explain and let the AI assistant break down how that setting affects the workflow.

This helps users configure their follow-up messages correctly the first time.

Another example is call notification workflows.

Some agencies create workflows that trigger a manual call action when a lead becomes qualified. These workflows often include advanced options that control how the call action behaves.

If a user is unsure about one of these settings, the tooltip can explain it before the workflow goes live.

That small explanation can prevent problems such as incorrect call triggers or missed notifications.

AI Workflow Tooltips also help when building multi-step lead nurturing workflows.

These automations often include a mix of emails, SMS messages, delays, and conditional logic. When several actions appear in one workflow, it becomes more important to understand what each setting does.

The tooltip system allows users to review the purpose of each field while building the automation.

Instead of stopping to search documentation, they can continue building the workflow with confidence.

Another helpful scenario is when auditing or updating existing workflows.

Agencies often revisit workflows months after they were created. Over time, it can be difficult to remember why a specific field was configured a certain way.

AI Workflow Tooltips help refresh that knowledge.

Hover over the field and the system explains what the setting controls and how it affects the automation logic.

This makes it easier to update workflows without accidentally breaking something.

The more workflows your team builds, the more valuable this feature becomes.

Instead of relying on memory or documentation, your team has instant guidance built directly into the Workflow Builder.

That means faster setup, fewer mistakes, and more reliable automation.

AI Workflow Tooltips are a small update that can make a big difference inside the GoHighLevel Workflow Builder.

Instead of guessing what a field does or leaving the platform to search documentation, you can now get instant explanations directly inside the workflow settings. A simple hover over the information icon provides a quick description, and the Explain option opens the AI assistant for deeper guidance.

This makes the automation building process smoother and faster.

For new users, AI Workflow Tooltips remove one of the biggest learning barriers. Instead of feeling overwhelmed by unfamiliar settings, users can ask the AI assistant for help while they build their workflow.

That means less confusion and faster progress.

For agencies and experienced automation builders, the benefits are just as important. When building or updating complex workflows, it is helpful to quickly confirm what a field does before making changes.

AI Workflow Tooltips provide that confirmation instantly.

This reduces mistakes, speeds up workflow configuration, and helps teams work with greater confidence.

Right now, the feature is in experiment mode and available on a limited number of workflow fields. However, GoHighLevel has already indicated that successful testing could lead to expansion across all workflow triggers and actions.

If that happens, the Workflow Builder will become far more intuitive.

Users will be able to understand every workflow field without leaving the platform.

That means faster automation setup, easier onboarding for new team members, and a better experience for anyone building marketing workflows inside GoHighLevel.

The team here at GHL Growth Garage is excited to see how this feature evolves as it expands across the platform.

Have you tried the new AI Workflow Tooltips in GoHighLevel yet?
If so, see how they fit into your workflow building process and share your experience with your team.

And be sure to check back to the GHL Growth Garage blog for more GoHighLevel feature guides and updates.