- Finally, a smarter way to manage SMTP settings without support tickets or delays.
- Quick Summary – SMTP Approval System Breakdown
- GHL’s SMTP Approval System Explained
- From Manual Reviews to Instant Approvals
- Security, Speed, and Autonomy
- Step-by-Step Setup in GHL
- Avoid SMTP Errors or Delays
- Faster Launches, Less Friction
- What You Can Expect About this Update
- Common Questions About SMTP Approval System
- Don’t Wait, Approve It Instantly
Finally, a smarter way to manage SMTP settings without support tickets or delays.
The new SMTP approval system in GoHighLevel makes email setup faster for users. It removes the wait time that used to come with manual reviews and support tickets. Now, as long as the domain is verified, SMTP access is granted almost instantly.
This update solves a common problem. In the past, users had to request access, wait for a review, and sometimes go back and forth with support. That process could slow down email campaigns and delay onboarding new subaccounts.
With the new system, that delay is gone. Agencies and users can now enable SMTP settings without needing help from support. It’s faster, easier, and designed to prevent the most common setup issues.

This update gives GHL users instant access to SMTP settings with automated approvals. No more waiting on support. Set up email faster and safer.
Quick Summary – SMTP Approval System Breakdown
Purpose: To give GoHighLevel users a faster and easier way to get SMTP access by using an automated approval system.
Why it matters: It helps reduce setup delays, cuts down on support tickets, and keeps email deliverability safe for everyone.
What you get: Automatic SMTP approvals, clear setup instructions, and warnings if anything needs to be fixed.
Time to complete: Most users can finish the setup in under 10 minutes if the domain is already verified.
Difficulty level: Simple, as long as the DNS records are correct and the domain is ready.
Key outcome: Faster email setup with fewer mistakes and better control over how SMTP is used in GoHighLevel.
GHL’s SMTP Approval System Explained
GoHighLevel has rolled out a new SMTP approval system that makes email setup much easier. Instead of waiting for a manual review, the system now approves SMTP access automatically if the domain is verified and set up correctly.
This update removes the usual delay that many users experienced. Once a user creates an SMTP profile, GoHighLevel checks the domain settings in real time. If everything looks right, the approval happens on the spot. If something is missing, the system shows a warning and keeps the setup button disabled until it’s fixed.
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This process saves time and removes confusion. Users no longer need to wonder why SMTP isn’t working or open a ticket just to find out what went wrong. The platform now explains the problem clearly and helps guide users through the next step.
The new SMTP approval system also adds protection. By checking every request, it helps prevent spam and keeps bad configurations from going live. This improves email deliverability across the platform and protects the reputation of all users.
From Manual Reviews to Instant Approvals
Before this update, setting up email in GoHighLevel could take time. Users had to wait for a manual review before SMTP access was granted. Even if the domain was verified and everything looked correct, there was often a delay.
This process made it harder for agencies to move quickly, especially when setting up new subaccounts. Many users had to contact support just to find out why SMTP was not working or when it would be approved.
Now that has changed. The new SMTP approval system approves access automatically once the domain is verified. There is no need to wait for a manual check or open a support ticket. The platform does the work in the background.
If there is an issue with the setup, the system shows a clear message and keeps the approval button disabled. This makes it easier to fix the problem and continue without delay.
The update gives users more control and saves time. It also reduces the need for support and helps new accounts get started faster.
Security, Speed, and Autonomy
The new SMTP approval system in GoHighLevel is more than a feature upgrade. It solves a few common problems that agencies and users deal with every day.
First, it improves security. When SMTP access is not handled carefully, it can lead to spam or misuse. That hurts email deliverability for the whole platform. This update adds real checks behind the scenes. Only verified domains with correct settings are approved.
Next, it saves time. In the past, setting up email could take longer than it should. Users had to wait for someone to review their request. Now, if the setup is right, SMTP access is granted within seconds. No delays. No waiting.
It also gives users more control. Instead of going back and forth with support, users can handle setup on their own. If something isn’t right, GoHighLevel shows a clear message and tells them what to fix. It removes the guesswork.
This update keeps the process simple, improves email safety, and helps everyone move faster.
Step-by-Step Setup in GHL
GoHighLevel’s new SMTP approval system is built to save time, but the setup still needs to be done the right way. Before starting, users should make sure their domain is verified and all DNS records are correct.
Here’s how to set it up:
Step 01 – Access the Settings Area in GoHighLevel
- Go to the left-hand sidebar, look all the way to the bottom.
1.1 Click on the gear icon ⚙️ labeled Settings.
- You’ll now be in the main Settings dashboard, where you can access:
- Business Profile
- Billing
- My Staff
- and more.

Step 02 – Open SMTP Settings
2.1 Click the Email Services section.
- This is located below Voice AI Agents.
2.2 Click the SMTP Service tab.
2.3 Click Dedicated Domain and IP.
- An SMTP service should be added.

Step 03 – Open SMTP Settings
- You should now be directed to that domain’s SMTP service settings.
3.1 Click on the Ellipsis (⋯) of the respective subdomain.
- A mini popup should appear with options, including SMTP Settings.
3.2 Click SMTP Settings.

Step 04 – Create a New SMTP User
- You should now be on the SMTP service settings for that subdomain.
4.1 Click the + Create New SMTP User button.

If the domain is verified and DNS records are in place, the system approves the SMTP user automatically. No review. No delay.
If something is missing, GoHighLevel will show a warning. The approval button will stay inactive until the issue is fixed. This usually means checking SPF, DKIM, or other DNS settings.
Most users will not need to contact support. The platform is designed to point out the problem and help you fix it right away. Once everything is in place, the approval happens in seconds.
This setup is quick, and thanks to the automated system, users get email access without needing extra steps.
Avoid SMTP Errors or Delays
The new SMTP approval system works fast, but only if everything is set up correctly. A few simple checks can help avoid common issues during the setup.
Start with domain verification. If the domain is not verified in GoHighLevel, the system will not approve the SMTP settings. This is a key requirement, so it’s best to get this step done first.
Next, check your DNS records. Make sure SPF and DKIM are added and showing as valid. These records help confirm that the domain is ready to send emails. Without them, the system cannot complete the approval.
Use a strong and unique password when creating a new SMTP user. Reusing passwords across accounts is risky and can lead to errors during login or message delivery.
If SMTP access does not go through, GoHighLevel will usually display a message. These alerts explain what went wrong so you can fix it right away. Watch for warnings and read them closely before trying again.
Lastly, run a test email once the setup is complete. This helps confirm that everything is working as expected before sending anything to clients or leads.
Taking a few extra minutes to check these details can save time later and keep the process smooth from start to finish.
Faster Launches, Less Friction
For agencies, time matters. The new SMTP approval system in GoHighLevel helps speed things up by cutting out a step that used to slow teams down.
Before this update, every new SMTP setup required a manual review. Agencies had to wait, open tickets, and hope things moved fast. That process worked, but it often got in the way, especially when launching new client accounts or campaigns.
Now, with automatic approvals, SMTP access is granted as soon as the domain is verified and the DNS settings are in place. There is no need to wait or contact support. Agencies can move forward without delays.
This change helps teams work more efficiently. It also makes it easier to manage multiple accounts at once. When things run smoother, teams can launch faster and focus more on delivering results.
It also gives agencies more control. They can fix setup issues on their own and know exactly what to do next if something is missing. The platform provides clear messages that explain the problem.
Overall, this update removes extra steps and helps agencies keep projects on track.
What You Can Expect About this Update
The new SMTP approval system in GoHighLevel is designed to make email setup faster and more reliable. Once the domain is verified and the DNS records are correct, users can expect the system to approve SMTP access almost right away.
This change reduces wait time. What used to take hours or even days now takes just a few minutes. That makes it easier to launch campaigns and onboard new clients without running into delays.
Email deliverability also improves. Since the system checks for proper domain setup, fewer accounts get approved with bad or missing settings. This helps protect sender reputation and keeps emails from getting flagged as spam.
Support teams benefit too. Fewer tickets mean faster response times in other areas. Most users will not need help setting up SMTP if they follow the setup steps correctly.
Agencies will see a noticeable difference. When there is no need to wait for approvals, they can move faster and focus on building automations, sending campaigns, and helping clients succeed.
This system helps everyone save time, avoid mistakes, and stay in control of the setup process.
Common Questions About SMTP Approval System
Don’t Wait, Approve It Instantly
The updated SMTP approval system in GoHighLevel takes the waiting out of email setup. It gives users a faster way to get SMTP access once their domain is verified and DNS records are in place.
There is no need to open a support ticket or wonder why things are not working. The system handles the checks for you and points out any issues right away. That helps users fix problems quickly and move forward without delays.
For agencies, this makes setting up subaccounts much easier. It saves time, removes extra steps, and helps teams stay focused on building and launching.
For everyone else, it just works. Once the domain is ready, SMTP access is granted in minutes.
If your domain is verified, you can try the setup today. Follow the steps, check your settings, and see the results for yourself.
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