GHL Scheduling Features – Calendars & Appointments

This week’s updates bring major improvements to Calendars and Appointments scheduling features, making booking, notifications, and scheduling features smoother than ever.

Here’s a quick tour through everything new, grouped by feature:

💬 WhatsApp Notifications Are Here for Calendars

You can now send appointment scheduling features updates through WhatsApp, giving you a fast, direct way to reach clients where they already are. Whether it’s a confirmation, reminder, or reschedule notice, you can toggle WhatsApp on for any notification type, and even customize templates per recipient.

💸 PayPal Support for Calendars  

Calendars now support PayPal as a payment option! Easily collect payments from clients at the time of booking and pair PayPal with other providers like Stripe or Square. This update makes checkout faster and more flexible, ideal for clients who prefer PayPal for online transactions.

✉️ SMS Notifications for Calendars & Services  

SMS is now available as a notification channel across both Calendars and Services. You can send text updates for appointment scheduling features confirmations, reminders, and cancellations, using your preferred templates for each recipient type. It’s a quick and reliable way to keep both clients and staff in the loop.

🗓️ Simplify Availability Management with Schedules  

The new Schedules feature centralizes how you manage team availability. Instead of setting hours per calendar, you can create reusable schedules that apply to multiple users or locations. One update, everywhere it matters, perfect for larger teams or agencies managing multiple calendars.

🧾 Services (v2): Service-Level Forms & Enhanced Free Slots  

Now you can attach service-specific forms to individual services, no more one-size-fits-all global forms. Plus, free slot logic has been improved, so clients see more bookable options even when stacking multiple services in one appointment scheduling features.

⚙️ Services (v2) Enhancements  

A series of small but mighty updates improve the booking flow: hide prices for “Pay in Person” mode, show service prices without a payment provider, use auto-generated slugs, choose your preferred time format, and preserve add-on order. These refinements make setup faster and booking pages cleaner.

🔔 Fully Customizable Notifications in Services  

Services now support customizable email and in-app notifications for every key event, booked, confirmed, canceled, rescheduled, or completed. You can edit templates, choose recipients, and even include service-specific data like duration or price. Clear, branded communication made simple.

🏠 Introducing Rentals (Private Beta)  

HighLevel’s new Rentals feature (Private Beta) lets you manage bookable assets like rooms, equipment, or vehicles. Configure listings, pricing, and inventory, even rent multiple items in one booking. It’s built for real-world flexibility and perfect for businesses offering hourly, daily, or weekly rentals.

📱 Recurring Appointments in Mobile App  

Recurring appointments just got mobile! You can now create and manage recurring meetings directly from the Schedule Appointment scheduling features screen in the mobile app. Set daily, weekly, or custom patterns, edit or cancel entire series, and sync everything automatically, no desktop needed.

✅ Boost attendance: Use WhatsApp or SMS reminders for confirmed appointments scheduling features, they’re far more likely to be read than emails.
✅ Get paid instantly: Pair PayPal with your booking pages to reduce no-shows and encourage on-the-spot payments.
✅ Simplify setup: Assign reusable Schedules to staff so all their calendars update automatically.
✅ Collect smarter data: Attach different forms for each service type to keep client details relevant and organized.
✅ Expand your offerings: Use the new Rentals module (Private Beta) if you manage assets like rooms, studios, or gear.

These Calendars & Appointments scheduling features updates make booking, communication, and payment flows more seamless than ever.

Test them out in your HighLevel account, experiment with notifications and schedules, and see how much smoother your day-to-day workflow becomes.

💬 Have feedback? Drop your thoughts in the community, your insights help shape what comes next!