🚀 GoHighLevel Update: Control Recording Storage Bills by Auto-Deleting Older Call Recordings 

Introduction

Storage Costs

Want to make your GoHighLevel account easier to use and save money at the same time? The new feature, Control Recording Storage Bills by Auto-Deleting Older Call Recordings, is here to help! This update keeps your call recordings organized and lowers your storage costs.

Here’s what it does: 

  • It automatically deletes old call recordings to free up space.
  • It helps you spend less on storage while keeping your account running smoothly.

Ready to learn more? Let’s talk about how this update works and how it can help your business grow!

What’s New?

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GoHighLevel has added a helpful new feature that lets you automatically delete older call recordings after a set time. Here’s what you need to know:

  • Turn It On: Go to Sub-account Settings > Phone Numbers > Advanced Settings > Voice Calls > Call Recording to activate this feature.
  • Default Time Limit: Recordings are automatically kept for 90 days, but you can change this to match your needs.
  • You’re in Control: Decide how long to keep your call recordings before they are deleted.
  • Who Can Use It: Only agency and sub-account admins can turn this feature on or adjust it.
  • Call Transcripts Stay: Even after the recordings are gone, you can still access the call transcripts for reference.

This feature makes managing your call recordings easier and keeps your account organized!

How It Benefits You?

This update makes it easier to manage call recording storage and save money. Here’s how it helps:

  • Saves Money: Old recordings are automatically deleted, so you use less storage and keep costs low.
  • Saves Time: No need to clean up recordings yourself—the system does it for you.
  • Follows Rules: If your business has rules about keeping data, this feature helps you stay compliant.
  • Keeps Things Simple: With fewer old recordings, it’s easier to find the recent ones you need.

This update helps your business stay organized, save money, and follow important rules!

How to Use Control Recording Storage Bills?

Step-by-Step Instructions

Here’s how you can enable and customize the new feature:

  1. Navigate to Sub-account Settings:
    • Log into your GoHighLevel account.
    • Select the sub-account where you want to turn on the feature.
  2. Go to Settings:
    • Click on “Settings” and then go to “Phone Numbers.”
  3. Access Advanced Settings:
    • In the “Phone Numbers” section, scroll down and click on “Advanced Settings.”
  4. Enable Auto-Deletion:
    • Click on “Voice Calls” and then select “Call Recording.”
    • Toggle the option to enable auto-deletion of older call recordings.
  5. Set Retention Period:
    • Adjust the default 90-day period or set a custom duration that fits your needs.
  6. Save Your Changes:
    • Once everything is set, click “Save” to activate the settings.

This will help keep your call recordings organized and manage your storage more effectively!

Quick Tips or Hacks

  • Start Conservatively: If you’re not sure, use the default 90-day setting and see how it works for your storage.
  • Audit Regularly: Review your settings occasionally to make sure they still meet your needs.
  • Use Transcripts: Since transcripts stay even after recordings are deleted, use them for long-term reference instead of recordings.

This makes it easier to understand how to manage recordings effectively

What Call Recordings Management Means for Your Business?

This feature is more than just a storage management tool; it’s a productivity booster for businesses of all sizes. Here are some real-world scenarios where it shines:

  • Lead Management: Automatically clear out older call recordings to focus on current and active leads, ensuring your team’s attention stays sharp.
  • Client Communications: Avoid unnecessary clutter by keeping only recent conversations that are relevant to ongoing projects or services.
  • Regulatory Compliance: Stay compliant with industry-specific data retention policies by setting a retention period that aligns with legal requirements.
  • Budget Optimization: Reduce operational costs by controlling the growth of your storage bills, leaving room in your budget for other business priorities.

Conclusion 

Storage Costs

The Control Recording Storage Bills update is a simple and powerful feature that helps your business save money, stay organized, and make your GoHighLevel experience easier. With this update, old call recordings are automatically deleted, keeping your system clean and efficient. This way, you can focus on growing your business without worrying about clutter or high storage costs.

It’s easy to get started! Log in to your GoHighLevel account and turn on this feature today. Enjoy the benefits of better recording management, and feel free to share your feedback with us.

Have you already tried this update? Let us know how it’s helping your business! For more helpful tips and updates, check out our other blog posts and make the most of your GoHighLevel tools.

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