User Permission Settings: Control Who Sees LaunchPad

Here’s what GHL user permission settings just rolled out—and why it matters:

You now have three separate layers of control over who can see the LaunchPad inside any GoHighLevel account:

1. Sub-Account Level Control
   Go to any sub-account and decide whether LaunchPad should be visible. Perfect for tailoring the experience based on client type or account maturity.
2. SaaS Plan Level Control
   Inside the SaaS Configurator, you can toggle LaunchPad visibility for every account under that plan. This is ideal if you’re using different plans for different stages (like onboarding vs. growth).
3. User Role Level Control
   Want only admins or owners to see the LaunchPad? Now you can assign visibility based on specific user roles under Team/My Staff → Roles and Permissions.

By default, LaunchPad is visible across the board—but now you can hide it selectively wherever it’s not needed.

This isn’t just a visual tweak—it’s strategic UX control built into the GHL core.

Let’s face it—showing the same dashboard to every user, regardless of their needs or experience level, is a recipe for confusion. That’s where these new user permission settings for LaunchPad visibility become a game-changer.

Here’s why this matters:

• Cleaner workspace for power users
  Your experienced clients or staff don’t need basic setup prompts in their face every day. Hiding LaunchPad keeps their dashboards clean and focused.
• Streamlined onboarding for new accounts
  On the flip side, brand-new users do need LaunchPad. Turning it on only where it’s helpful makes onboarding smoother and more effective.
• More focus, less distraction
  When you control what’s visible, you control what gets attention. That’s essential for improving productivity and keeping users on track.

This isn’t just about turning off a tab—it’s about building a smarter, more focused user experience that adapts to your agency or SaaS structure.

LaunchPad is a helpful starting point—but only when it’s used intentionally. Whether you’re onboarding new clients or optimizing workspaces for seasoned pros, this feature lets you decide exactly where LaunchPad shows up (or doesn’t). You can control visibility at the sub-account, SaaS plan, or user role level—right inside your GHL dashboard. Here’s how to set it up in just a few clicks.

1.1 In your Agency or Sub-Account view, click Team / My Staff.
1.2 Go to Roles and Permissions.
1.3 Select the role you want to adjust.
1.4 Look for the LaunchPad access control and enable or disable as needed.

Use this to clean up dashboards for support teams or advanced users.

2.1 Log in as a test user with the relevant role/plan/account.
2.2 Check whether LaunchPad appears or is hidden as intended.
2.3 Adjust settings as needed for a clean and intentional user experience.

Now that you’ve got the controls in place, here are a few ways savvy agency owners and SaaS admins can take LaunchPad visibility to the next level.

Use LaunchPad only during onboarding
Set LaunchPad to appear only for new users or trial accounts. Once they’ve completed setup tasks, remove it to reduce clutter. This creates a guided first experience without overwhelming long-term users.

Hide LaunchPad for internal staff roles
Your support reps and dev teams don’t need to see the same setup screen every day. Turn off LaunchPad for internal roles to streamline their workspace and keep them focused.

Create SaaS plans with built-in visibility logic
Offer an “Essentials” plan with LaunchPad on by default, and a “Pro” or “Growth” plan with it hidden. It’s a subtle but effective way to differentiate tiers and user experience.

Use role-based visibility with client teams
Working with larger businesses that have multiple team roles? Give LaunchPad access only to admins and hide it from assistants or sales reps who don’t need setup help.

Pair LaunchPad visibility with automated workflows
Turn LaunchPad on temporarily during an onboarding workflow, then disable it via API or user role update when tasks are completed.

These tips aren’t just about aesthetics—they help you deliver a cleaner, smarter, and more personalized experience that feels intentional from the start.

Still have questions about how to use the new LaunchPad visibility user permission settings? Here are the answers to the most common ones we’ve seen from agency owners and SaaS admins:

This update isn’t just about hiding a widget—it’s about giving you strategic control over your user permission settings experience. Whether you’re onboarding hundreds of new users or managing a lean internal team, LaunchPad visibility settings let you create cleaner, smarter workflows at every level.

For SaaS businesses, this means you can now:

• Design unique user permission settings experiences per plan (onboarding vs. pro)
• Hide onboarding tools from power users or resellers
• Keep team dashboards free from unnecessary distractions

For agencies, it unlocks:

• The ability to simplify views for internal roles like sales or support
• A better first impression for new client accounts
• More intentional training and onboarding processes

It’s another step toward true modular control in GoHighLevel—where you decide what each user sees, based on their journey, role, and needs.

GoHighLevel just handed you the keys to a more focused, personalized user permission settings experience. With LaunchPad user permission settings now live, you can declutter your dashboard, improve onboarding, and make sure every user only sees what they need—nothing more.

Whether you run a SaaS with multiple tiers or manage dozens of agency clients, this feature gives you the power to streamline LaunchPad access by sub-account, SaaS plan, or user role. No more one-size-fits-all dashboards.

It’s a small change with a big impact. Now’s the time to log in, test your visibility settings, and start tailoring the experience across your entire HighLevel system.

Take control. Clean up the noise. Build smarter workspaces.