Calendly Phone Sync Now Automated in GHL Contacts

This update introduces three key improvements to how GoHighLevel handles Calendly phone numbers:

1. Auto-Sync from the Location Field
If the phone number is entered directly in the Calendly meeting’s location field (and there are no form questions collecting phone numbers), GHL will now automatically pull that number into the contact record. No setup, no prompt, just clean automation.

2. Smart Mapping Modal When Form Fields Exist
If your Calendly event does include a phone number field (via Q&A form), you’ll now get a simple mapping screen in GHL. This modal lets you:

• Choose to sync the number from the form response
• Or pull it from the location field (if both exist)
• Or opt out completely with “Do not sync”

It’s all about giving you full control over which number ends up in your contact record, especially helpful when Calendly has overlapping or duplicate inputs.

3. Clean Skip When No Number Exists
If there’s no phone number available, either in the location field or the form, GHL doesn’t bug you. The system just skips the Calendly Phone Sync without error, popup, or delay. No alerts, no clutter, no confusion.

This tiered logic makes sure your contact data stays clean without you having to constantly manage it.

Let’s be real, missing phone numbers kill your follow-up game. Whether you’re running a sales team or solo booking discovery calls, the fastest way to lose leads is by fumbling contact details.

This update solves that.

With automatic Calendly phone sync, you no longer need to:

• Chase down numbers in calendar invites
• Manually copy-paste details into the CRM
• Train team members to double-check every booking

GoHighLevel now ensures that if a phone number is collected, it ends up in the contact record where it belongs.

Why this is a big deal:

• Reduces human error: One bad copy-paste or missed step can break a sales sequence.
• Cuts out busywork: once a call is booked, the number’s already waiting in GHL for your next move.
• Improves your close rate: The faster and more accurately you follow up, the more deals you close.

This isn’t just a convenience, it’s a conversion booster. And it keeps your contact records cleaner, which matters more than ever when you’re scaling automation.

Sales calls, onboarding calls, coaching sessions, whatever you’re scheduling, this new sync makes sure you’ve got the contact number ready to go in GHL right after the booking. You can enable this behavior in just a few quick steps.

1.1 From your GHL location, go to Settings > Calendars
1.2 Find Calendly in the list and click Connect
1.3 Log into your Calendly account and authorize the sync

2.1 Once connected, GHL will show your available Calendly calendars
2.2 Select which calendars should Calendly Phone Sync contact data into GHL

3.1 If there’s only a phone number in the location field, GHL Calendly Phone Sync it automatically
3.2 If a phone number is asked in the form questions, GHL will show a mapping modal
3.3 In the mapping screen, choose:

• The number from the form field
• The number from the location field
• Or “Do not sync” if you want to skip importing the phone

4.1 On shared calendars, sync settings aren’t just yours, they affect everyone linked to the calendar.
4.2 So if you’re thinking of turning off phone syncing, loop in your team first.

5.1 After an appointment is booked, go to Contacts > Recent
5.2 Open the contact record
5.3 You’ll see the Calendly Phone Sync under the Phone field

That’s it, your Calendly appointments are now Calendly Phone Sync smart. Every new lead gets their number pulled into your CRM automatically (or however you choose).

This feature isn’t just a set-it-and-forget-it convenience, it can actually help you tighten up your lead capture strategy. Here are some expert tips to take full advantage:

Use “Do Not Sync” When You’ve Already Got the Number
If your lead capture form already pulls a phone number before the Calendly step, use the “Do not sync” option to avoid duplicate or conflicting data. Cleaner CRM, fewer headaches.

Standardize Your Calendly Forms Across Teams
To avoid confusion with shared calendars, align your team on one approach. For example:

• Always collect phone numbers via form questions
• Or always use the location field
  Pick one and stick to it to reduce mapping errors and inconsistent data.

Add a Custom Field to Track Calendly Phone Sync Source (Optional)
Want to know where each number came from? Add a custom field in GHL like “Phone Source” and populate it with a tag via Workflow or manual entry. Helps with troubleshooting and reporting.

Audit Contact Records in Workflows
Add a workflow step after the appointment is booked to confirm the contact has a valid phone number. If missing, route to a manual follow-up or email capture sequence.

Leverage for Call-Heavy Pipelines
If your business runs consultations, demos, or onboarding via phone, this is a no-brainer. Every booked appointment = synced number = no dropped leads.

Bonus Tip:
Want to keep things organized? Build a Smart List that catches all new Calendly leads and tag them for whatever comes next, automations, nurturing, or routing to your sales team.

This update might not scream headline news, but it’s one of those quiet power moves that agencies will feel every single day.

Calendly has long been the go-to for booking calls. But without synced phone numbers, it always left a manual gap, until now. Whether the number is typed in as a location or filled out in a form, GHL now gives you complete control over how (or if) it gets imported into your CRM.

It’s simple. It’s smart. And it solves one of the most annoying data entry problems that cost teams time and revenue.

If you’re building a pipeline that starts with a call, you can’t afford to miss contact info. This feature makes sure you never do.