Workflow Debugging Just Got Easier: New Visual Contact Path in GHL

This upgrade turns workflow debugging from a guessing game into a visual experience inside the workflow builder.

Instead of clicking around trying to piece together what happened, you now see the contact’s journey directly on the workflow canvas. Every key moment is clearly marked.

First, error visibility is now built in. If a node fails during execution, it’s highlighted directly in the builder. You don’t have to search through logs to find the failure point. You can immediately see where things broke and start fixing it.

Second, skipped node indicators show you exactly which steps a contact bypassed. This is huge. Sometimes automations don’t fail. They just don’t qualify for certain paths. Now you can instantly see which conditions were not met instead of assuming the logic is wrong.

Third, you get clear entry and exit status indicators. You can see when a contact entered the workflow and when they exited. That gives you defined execution boundaries so you know the full story of their journey.

And finally, in-progress tracking lets you identify contacts that are still actively moving through the workflow. No more wondering whether a contact is stuck or simply waiting on a delay step.

All of this happens directly inside the workflow builder. No switching screens. No exporting data. No manual tracing.

Workflow debugging is now visual, contextual, and immediate.

Before this upgrade, workflow debugging in GoHighLevel was limited.

You could open execution history. You could see that a contact went through a workflow. But actually understanding what happened required extra steps. You had to mentally map the journey. You had to click through conditions. You had to assume why something didn’t fire.

If a step was skipped, it wasn’t always obvious why. If something failed, you had to dig for the details. And if a client asked what happened to a specific lead, you were often piecing together the story after the fact.

That created blind spots.

The old version showed activity. The new version shows behavior.

Now, instead of interpreting logs, you see visual indicators directly on the workflow itself. Errors are highlighted. Skipped nodes are clearly marked. Entry and exit points are defined. In-progress contacts are visible at a glance.

This removes the mental gymnastics.

Workflow debugging is no longer about reconstructing the journey. It’s about seeing it clearly the first time.

For agencies managing multiple automations across multiple client accounts, that difference is massive.

If you run automations for clients, workflow debugging isn’t optional. It’s survival.

When a workflow breaks, it doesn’t just cause confusion. It costs money. Leads stop moving. Appointments don’t get booked. Follow-ups don’t fire. And suddenly your client thinks the system isn’t working.

Now you’re on defense.

This upgrade changes that dynamic.

With enhanced workflow debugging inside GoHighLevel, you can diagnose problems in minutes instead of hours. You can clearly show a client where a contact exited, why a step was skipped, or where an error occurred. That builds trust. You’re not guessing. You’re showing proof.

It also speeds up internal troubleshooting. Your team doesn’t have to dig through multiple screens or manually trace conditions. The workflow itself tells the story.

That means faster fixes. Faster launches. Fewer support tickets.

It also improves your confidence when building complex automations. When you know you can visually inspect contact behavior at any time, you’re more willing to build smarter logic, tighter filters, and more advanced branching.

Better workflow debugging leads to better automation performance.

And better automation performance leads to happier clients.

For agencies scaling multiple sub-accounts, this isn’t just a feature upgrade. It’s operational leverage.

Using the enhanced Workflow Debugging feature inside GoHighLevel is simple, but powerful when done correctly.Step 01 – Access the Main Left Hand Menu in GoHighLevel

• The Main Menu on the Left side of your screen has all the main areas that you work in when using GHL

1.1 Click on the Automation Menu Item.

• Access the ‘Automation’ section of GoHighLevel
• You’ll now be in the ‘Automation section of GHL, where you can access the Workflow section from the top menu:

1.2 Click on the ‘Workflow’ menu link.

• Choose Workflow that is Running for you to test out this Update

Step 2: Select the Contact You Want to Inspect
Choose the exact contact record you’re troubleshooting. Make sure you’re reviewing the correct workflow instance if the contact has entered multiple times.

Step 3: Click the Highlight Contact Path Icon
Inside the workflow builder, click the Highlight Contact Path icon. This activates the visual Workflow Debugging view directly on the workflow canvas.

Step 4: Review Error Highlights
If any steps failed during execution, those nodes will now be visually marked. This immediately shows you where something broke, whether it’s a condition, an action, or a communication step.

Step 5: Check Skipped Nodes
Look for nodes that were bypassed. These indicators show which branches or conditions the contact did not qualify for. This is critical for understanding logic behavior without guessing.

Step 6: Confirm Entry and Exit Points
Locate the markers that show when the contact entered and exited the workflow. This gives you clear execution boundaries and confirms whether they completed the automation or left early.

Step 7: Identify In-Progress Contacts
If the contact is still moving through the workflow, the system will show that status. This helps you determine whether they are stuck or simply waiting on a delay or trigger.

Step 8: Adjust and Retest
Once you identify the issue, update your workflow logic if necessary. Then retest with a sample contact to confirm the fix. With visual Workflow Debugging, you’ll know immediately if the automation is behaving correctly.

This entire process now happens inside the builder itself. No exporting data. No reconstructing the journey. Just clear visual insight into what actually happened.

The new visual Workflow Debugging inside GHL now allows you to use Workflow Debugging. Now you can use it as a Strategic Tool & not just as a Reactive One.

Document common issues that you see in the repeat of patterns over accounts and create your own internal SOP’s around them. Your team can become much more productive by reducing the time – debugging issues.

Always start your process by checking for skipped nodes before you touch the triggers. In most cases, a workflow didn’t “break”. The contact just didn’t satisfy the conditions to go through. Checking the skipped nodes will give you that response almost immediately. Do not rewrite your logic until you have confirmed what happened prior to you making the changes.

Use the visual Workflow Debugging benefits as part of the testing process when you are building out a workflow & do not wait until after it fails. When you launch a new automation, try a few test contacts through it to see the paths that are highlighted. This will help you see any gaps in your logic before clients are using the workflows.

Pair this tool with the process of checking your AND/OR condition logic as well as tag requirements. The majority of automation problems are due to small logic mismatches that shouldn’t have occurred.

Use it as a tool to provide transparency to your clients. When a client questions why a lead-driven type did not move forward, share with them the highlighted path on your screen share. They will now see directly where the contact dropped out or failed a condition allowing you to obtain a higher level of authority.

When you enhance your workflow debugging, it results in increased reliability for automation, and when automation reliability increases, everything downstream gets more reliable.

This results in more predictable campaigns for your business, the movement of leads as they are meant to move, automated follow-up calls/activities to be completed properly, tagging being done at the right time, and updating opportunities without manual intervention.

The ability to execute this consistently builds trust with your clients.

Rather than waiting for an automation issue to occur, you will prevent it from happening. Rather than scrambling to come up with a reason for why an issue occurred, you can provide visual proof of your work inside your workflow builder. This will change the way your clients view you as an agency. You are now operating with visibility and control over your automation, rather than simply hoping it will work.

This also lessens internal friction.

Your team members will spend less time troubleshooting, and more time building. Cycle times for launching new campaigns will be much shorter, as you’ll be able to confirm logic faster, making it easier to scale up across multiple sub-accounts.

By strengthening your workflow debugging processes, you not only fix issues but also build the foundation for a more reliable automation framework within GoHighLevel.

The stronger your framework is, the more efficient and effective your agency will operate.

The effect of making workflow debugging visual and real-time can be seen within a short time frame.

1. Less time is spent troubleshooting. Instead of spending hours finding the problem by looking through logs to see how the contact has behaved, you find the problem in minutes, giving you and your entire team more time, while also making sure that this time savings applies to multiple clients.
2. You will also catch automation bugs earlier. Ability to see errors, skipped steps, execution boundaries clearly will allow small logical errors to be discovered prior to causing large campaign failures.
3. As a result, your team will be more productive. Junior members of your team will know how to read the workflow and understand its behavior without needing a significant technical explanation, as the workflow will show how it behaved; thus, training will take less time and the level of confidence in your team will increase as a result.
4. The trust of your clients will increase. By clearly being able to explain to clients why a lead has failed a condition or exited the workflow, they will no longer be guessing; rather, they will begin to trust you and you will be seen as the authority in the automation system you manage and maintain for them.
5. Consequently the performance of your automation will be more predictable. With enhanced workflow debugging, there will be fewer broken sequences, fewer missed follow-ups, and lead movement through the pipeline will be more consistent.

Less chaos. More control.

This is what is included in this upgrade to GoHighLevel.

If you build automations within GoHighLevel, this upgrade is mandatory. It’s essential.

Workflow debugging used to mean digging through logs, retracing steps, and trying to explain what happened after the fact. That process slowed agencies down and created unnecessary stress.

Now, you can see the full contact journey directly inside the workflow builder. Errors are visible. Skipped steps are clear. Entry and exit points are defined. In-progress contacts are easy to spot.

That level of visibility changes how you operate.

You move faster. You fix issues sooner. You launch with more confidence. And when a client asks questions, you don’t guess. You show them exactly what happened.

That’s what real workflow debugging should look like.

If you haven’t used the enhanced Highlight Contact Path feature yet, open one of your active workflows today and test it with a recent contact. Once you see it in action, you’ll never want to troubleshoot the old way again.

Less guessing. More control. Better automations.