GHL Community Lead Automation for Comment Alerts

Want to save time on group comments? With Community Lead Automation, you can track new comments, alert your team, and send free guides by email. This video shows you how to set it all up in GHL.

Inside this video:

• Create a workflow to track new comments in your GHL group.
• Set a keyword like “Interested” to find members who want your free guide.
• Send an alert to the team member you choose.
• Email your free guide and test each step to make sure it works.

With Community Lead Automation, you can track new comments in your GHL group without checking each post by hand. You just need to set up a workflow that looks for a word or phrase. When someone leaves a comment with that phrase, GHL starts the next steps.

Here’s how it works.

• Group Comment Created Trigger. This starts the workflow when someone posts a new comment in your chosen GHL group.
• Comment Content Filter. This checks each new comment for a phrase like “Interested.”
• Internal Notification. GHL sends an alert to the team member you choose, so they know who showed interest.
• Send Email Action. GHL sends the member an email with your free guide or lead magnet.

Once you set up these steps, GHL checks new comments for the phrase you chose. If the comment matches, the workflow sends an alert and an email. If it doesn’t match, the workflow won’t start.

This is what makes Community Lead Automation useful for your team. You can spot interest, send the right guide, and keep track of new leads with less manual work. Your members also get a quick reply without having to wait for you to check their comments.

When someone asks for a free guide in your GHL group, you want to reply while their interest is fresh. But as your group grows, you may miss a few comments. Community Lead Automation helps you spot these requests and take action, even when you’re busy with other tasks.

Here’s how this workflow can help you.

• Save Time. You won’t need to check each post to find members who want your free guide.
• Get Team Alerts. GHL sends an alert to the team member you choose when a comment matches your keyword.
• Send Guides Fast. Members get an email with your free guide once the workflow runs.
• Stay on Track. Each matching comment starts the same steps, so you don’t have to send each email by hand.
• Handle More Requests. You can keep up with new comments as your group grows, without adding more work to your day.

With Community Lead Automation, you can turn a simple comment into a clear next step. Your team gets an alert, and the member gets the guide they asked for. It’s a simple way to keep things on track.

If you run a GHL group for your agency, this setup can save you time each week. You can spend less time checking posts and more time helping members who need your support.

You can set up Community Lead Automation in the Automations area of your GHL account. You’ll create a workflow that checks new group comments for a word like “Interested.” When it finds a match, GHL alerts your team and sends the member an email with your free guide.

Before you turn it on, check your keyword, team alert, and email link. This helps you catch the right comments and send the right guide. Follow these steps to set up and test your workflow in GoHighLevel.

• Access the Workflow Builder from the Automation Section.
• Rename Your Workflow and Set the Group Comment Created Trigger.
• Rename the Group Comment Created Trigger and Select Your Group.
• Set the Comment Content Filter and Save the Trigger.
• Find and Add the Send Internal Notification Element.
• Set the Action Name and Create a Team Notification.
• Set the Redirect Page and Team Assignee.
• Find and Add the Send Email Action Element.
• Set the Sender Name and Email Address.
• Add the Lead Generation Email Subject Line and Body.
• Set the Contact Timezone in Workflow Settings.
• Publish and Save Your Workflow.

To start, make sure you are logged in to your GoHighLevel sub-account. Make sure you’ve created a community in GHL, posted your offer in the community, and prepared your lead magnet.

• Create your Community Lead Automation workflow in the Workflow Builder under the Automation section.

1.1 Click Automation.

• You will see the Workflows tab by default.

1.2 Click Workflows.

• You will see a list of workflows and options such as Create Folder, Build Using AI, and + Create Workflow.

1.3 Click + Create Workflow.

• A drop-down menu will appear with several options, including + Start from Scratch.

1.4 Click + Start from Scratch.

• You will be taken to the Workflow Builder.

• Give your Community Lead Automation workflow a name, then add the Group Comment Created trigger.

2.1 Rename your Community Lead Automation workflow.

• Click the Pencil icon at the top of the Workflow Builder and enter a new name.

2.2 Click Add New Trigger.

• The trigger library will open, where you can search for and choose a trigger.

2.3 Search for and select Group Comment Created.

• The Group Comment Created trigger settings will open.

• Give the Group Comment Created trigger a clear name, then choose your group before you add a filter.

3.1 Rename the Group Comment Created trigger.

• Use a clear name so you can find it on the Community Lead Automation workflow canvas.

3.2 Select Group from the first drop-down filter.

• A second drop-down field will appear below it.

3.3 Select Is as the operator.

• The selected option will appear in the filter field.

3.4 Choose the community you created.

• Your chosen community will appear in the first filter.

3.5 Click Add filters.

• A new set of filter fields will appear.

• Set the Comment Content filter and enter your trigger word before you save.

4.1 Select Comment Content from the second drop-down filter.

• Another drop-down field will appear below it.

4.2 Select Content Phrase as the operator.

• The selected option will appear in the filter field.

4.3 Enter the word that will trigger the Community Lead Automation workflow.

• For this example, use the word “interested.”

4.4 Click Save Trigger.

• The trigger will now appear on the workflow canvas.

• Click Add New Element, then find and select the Send Internal Notification action.

5.1 Click Add New Element.

• The action library will open on the right side of the canvas.

5.2 Search for and select the Send Internal Notification action element.

• The Send Internal Notification settings will open.

• Rename the Send Internal Notification action, then set up the alert for your team.

6.1 Rename the Send Internal Notification action element.

• Choose a short, clear name.

6.2 Select the Notification as the type.

• The Title, Message, and other fields will appear for you to fill in.

6.3 Enter the Keyword Alert notification title.

• Keep the title short and easy to read.

6.4 Enter the Send Internal Notification message and instructions for your team.

• Write clear steps so your team knows what to do next.
• Add the right custom values so your team can see who left the comment and what they said.

• Set the redirect page so your team can open the contact’s details.

7.1 Set the Redirect Page to Contact.

7.2 Choose the User Type.

• For this example, select Assigned User.

7.3 Select the assigned owners.

7.4 Click the Save Action button.

• The action element will now appear on the Community Lead Automation workflow canvas.

• Click Add New Element, then find and select the Send Email action.

8.1 Click Add New Element.

• The action library will open on the right side of the canvas.

8.2 Search for and select Send Email.

• The Send Email settings will open.

• Add the sender details for your Community Lead Automation workflow email.

9.1 Rename the Send Email action element.

• Choose a short, clear name.

9.2 Enter the sender name.

• You can also use a custom value for the sender name.

9.3 Enter the sender email address.

• You can also use a custom value for the sender email address.

• Write the subject line and message for your lead generation email.

10.1 Enter the lead generation email subject line.

• Keep the subject short and clear.

10.2 Enter the lead generation Email body.

• Keep your message clear, polite, and helpful.

10.3 Attach the lead magnet.

10.4 Click Save Action.

• The Send Email action will now appear on the Community Lead Automation workflow canvas.

• Open the Settings tab, turn on the needed options, and set the Contact Timezone before you return to the Builder.

11.1 Click the Settings tab.

• The workflow settings will open.

11.2 Turn on Allow re-entry and Allow multiple opportunities.

11.3 Set the Contact Timezone.

• This helps the workflow send messages based on the contact’s local time zone.

11.4 Click the Builder tab.

• You will return to the Community Lead Automation workflow canvas.

• Turn on Publish, then save your Community Lead Automation workflow.

12.1 Turn on the Publish toggle.

• The toggle will turn blue to show that it is on.

12.2 Click Save.

• The red dot on the Save button will disappear to show that your Community Lead Automation workflow has been saved.

Once your Community Lead Automation workflow is live, take some time to check how it works. You want to catch the right comments, alert your team, and send the free guide to the right person. A few simple checks can help you avoid common issues.

Here are five tips to help you get the most from your workflow.

• Choose a Clear Keyword. Use a word like “Interested” that shows a member wants your free guide. Avoid words that may show up in normal chats.
• Keep Team Alerts Clear. Use a short title that tells your team why they got the alert. Make sure they know who needs a reply.
• Test Your Email Link. Open the link to your free guide before you go live. Check that members can view or save the file.
• Check for Repeat Comments. Some members may use the same keyword more than once. Review your workflow settings to help avoid sending the same email twice.
• Test Your Keyword Filter. Post one comment with your keyword and one without it. Make sure only the right comment starts the workflow.

Start with one group, one keyword, and one free guide. This makes it easy to test each step and spot any issues. You can add more workflows once you know the first one works well.

With Community Lead Automation, you don’t need to check each post by hand. A clear keyword and a few simple tests can help you keep track of new leads and send each guide on time.

With Community Lead Automation, you can spend less time checking posts and more time helping your members. When someone leaves a comment with your keyword, GHL alerts your team and sends the free guide by email. You won’t need to send each guide by hand.

Here’s what you can expect once your workflow is live.

• Save Time. You won’t need to check each post to find members who want your free guide.
• Get Quick Alerts. Your chosen team member gets an alert when a comment has the right keyword.
• Send Guides Faster. GHL sends your free guide by email as soon as the workflow runs.
• Keep Things on Track. Each matching comment starts the same steps, so you can avoid missed requests.
• Spot New Leads. Your team can see who asked for a guide and choose when to reach out.

Keep in mind that your results will depend on how active your group is. Community Lead Automation won’t turn each comment into a new client. But it can help you catch signs of interest and follow up with less work.

To see how well it works, check that your team gets each alert and that members get the right guide. This helps you spot issues early and keep your workflow on track.

Before you use Community Lead Automation in GHL, you may have a few questions. Here are some quick answers to help you set it up, avoid common mistakes, and make sure it works as planned.

You don’t need to check each post to find members who want your free guide. With Community Lead Automation, GHL can watch for your keyword and take action when someone shows interest.

Once your workflow is live, GHL sends an alert to your chosen team member and emails the free guide to the member. This helps you keep up with new requests and makes sure your members get the help they need.

Start with one group, one keyword, and one free guide. Test each step before you go live. Make sure your team gets the alert and your members can open the link.

As your group grows, you can use the same setup for other guides or topics. Just keep each workflow clear and easy to manage.

Community Lead Automation gives you a simple way to act on new comments without doing all the work by hand. Set up your workflow, test it, and let GHL handle the routine steps while you focus on your members.