GHL Localized Email Notifications for Sub-Accounts

With this new feature in GHL now use the language set on the sub-account. This helps system emails feel clear and familiar.

The language is checked when the email is sent. If the language changes later, future emails follow the new setting.

If no language is set, or a translation is not ready, localized email notifications send the email in English.

Right now, this applies only to CSV import analysis emails for sub-accounts. Agency emails, campaign emails, and workflow emails are unchanged.

This update work automatically and require no setup.

This new update in GHL do not require a feature toggle or manual setup. They work automatically based on the language selected in each sub-account. As long as the platform language is set, GHL handles the rest.

• Go to the left-hand sidebar, look all the way to the bottom.

1.1 Click on the gear icon ⚙️ labeled “Settings.”

• You’ll now be in the main Settings dashboard, where you can access:
  • Business Profile
  • Billing
  • My Staff
  • Phone System
  • Labs
  • Domains & URL Redirects
  • and more.

1.2 Click into the Business Profile

• The platform language is what localized email notifications rely on.

2.1 Locate the language or platform language setting

• Select the language the sub-account should use inside GHL.

2.3 Click Update Button

• Once saved, the language is applied immediately.

• No further action is required.

3.1 Trigger a supported system email

• Currently, this applies to CSV import analysis emails sent to the sub-account.

3.2 GHL resolves the language at send time

• Localized email notifications use the selected platform language when the email is generated.

• Localized email notifications always deliver an email, even if a language match is not available.

4.1 English is used if no language is selected

• This prevents missing or broken emails.

4.2 English is also used if a translation does not exist

• The message still delivers clearly while additional translations are added over time.

This new update in GHL are built to always send a clear message. When the system cannot use the selected language, it sends the email in English instead.

This happens when no language is set on the sub-account. If a language is missing, localized email notifications send the email in English so the message is not delayed or unclear.

It also happens when a language is set, but a translation is not ready yet. Localized email notifications still send the email in English so the message stays complete and easy to read.

This fallback is planned. Localized email notifications focus on clear delivery first. Getting an English email is better than getting no email at all.

Localized email notifications in GHL are helpful, but they are limited on purpose. This keeps the experience clear, stable, and easy to trust.

Right now, this update applies only to CSV import analysis emails sent to sub-accounts. Other system emails are not included yet.

The change also applies only to sub-account users. Emails sent to agency users are still delivered in English.

Campaign emails, workflow emails, and custom emails are not affected by this update.

These limits are planned. The feature is starting small so it can work reliably before expanding to more areas over time.

Localized email notifications solve a common problem for agencies. When system emails arrive in the wrong language, clients pause. They feel unsure or think something broke. This often turns into a support request.

When system emails match the language users see inside GHL, messages make sense right away. There is less confusion and fewer follow-up questions from clients.

For agencies with clients in different countries, this creates a more familiar experience. Clients expect emails in their language. When that expectation is met, trust stays strong.

This update is also helpful during setup. CSV imports are often one of the first tasks a client completes. Clear import emails help clients fix issues faster and keep moving.

Support teams benefit as well. Clear system emails lead to fewer repeat questions. That saves time and helps teams focus on real work.

This change may seem small, but it has real impact. It improves clarity, builds client confidence, and helps agencies grow with less friction.

Localized email notifications make CSV import emails easier to read and understand. These emails are often the first system messages users see after they upload a file. When the message is confusing, users stop and wait.

With this update, CSV import emails are sent in the language set on the sub-account. Users can quickly see what happened with their import. Errors, warnings, and success messages are clear and easy to follow.

CSV imports can already feel complex. Files may have missing data, wrong columns, or format issues. Clear import emails remove one extra problem by explaining results in a familiar language.

This also saves time. When users understand the message on the first read, they can fix issues right away. There is less waiting and fewer questions.

For agencies, this means fewer support requests tied to import emails. Teams spend less time explaining messages and more time fixing real data issues.

CSV imports are often the first step for new users. Clear emails make that step easier, build trust, and help users feel confident from the start.

This new feature are still new, and that is a good thing. GHL is taking time to make sure localized email notifications work well before adding them to more emails.

Right now, this feature apply only to CSV import analysis emails. Campaign emails, workflow emails, and agency emails are not included yet. Localized email notifications start with system emails that confuse users the most.

As more languages are added, localized email notifications can expand to other system emails. This slow rollout helps keep messages clear and accurate.

This feature check the language when the email is sent. The email matches the current language set on the sub-account. Agencies do not need to change how they work or train clients to use localized email notifications.

The main goal is stability. This feature improve clarity without changing daily workflows. Everything works the same, just with clearer emails.

This update will grow over time. Each update will make GHL easier to use for global clients. Agencies with international sub-accounts should expect steady improvements, not sudden changes.

Localized email notifications fix a small problem that slows users down. When system emails arrive in the wrong language, people stop. They reread the message, feel unsure, or wait for help. Localized email notifications remove that delay and help users move forward.

With localized email notifications, GHL sends CSV import analysis emails in the language set on the sub-account. Users can understand the results right away. There is no guessing and no need to translate the message. Clear language helps users act faster.

Localized email notifications also reduce support work. When users understand system emails the first time, fewer questions come back to your team. This saves time and keeps work moving.

There are still limits to know. This update apply only to CSV import analysis emails and only for sub-account users. Agency users, campaign emails, and workflow emails are not included. Even so, localized email notifications improve the area where confusion happens most.

The best part is how simple this update is. This update need no setup and no new steps. GHL handles the language automatically using the settings already in place.

For agencies with international clients, localizing your email notifications add clarity without extra work. They reduce friction and help GHL feel consistent for global users. It is a quiet update, but it clearly improves the experience.