How to Add a Processing Fee at Checkout in GHL

GoHighLevel now includes a processing fee checkout setting for Ecommerce stores. You’ll find it under Payments → Settings → Miscellaneous Charges.

This lets you automatically apply a percentage-based fee during checkout. The fee is calculated after discounts but before the total and shows up as a separate line item. Customers see it clearly at checkout and again on their receipt.

You can:

• Set the percentage (like 2.9%)
• Customize the label (such as “Processing Fee” or “Service Charge”)
• Enable it only for Ecommerce stores

It’s built to match how real payment platforms charge and it works automatically once set.

Before this update, there wasn’t a clean way to add a processing fee at checkout. Most store owners either skipped it or baked it into the product price. That meant you either ate the cost or passed it on without telling the customer.

Now, there’s a clear, structured way to handle it. The fee shows up as a separate item in the checkout flow and on the receipt. It’s more transparent, more consistent, and a lot easier to manage. No workarounds. No manual edits.

This update gives store owners a reliable way to protect their profit margins. Payment processing fees add up, especially if you’re running a lot of low-ticket orders or using Stripe or PayPal.

With processing fee checkout now baked into GHL, you can charge fairly without hiding costs. Customers see the fee up front and know exactly why it’s there.

For agencies, this means:

• Less time spent building workarounds
• Smoother client onboarding
• More value in your Ecommerce offer

It’s one of those updates that saves time on the backend and builds trust on the frontend. Everyone wins.

This update adds a new built-in processing fee option inside the Ecommerce checkout flow. It’s already available in your GHL account. Here’s how to activate it in a few quick steps.

• The Main Menu on the Left side of your screen has all the main areas that you work in when using GHL

1.1  Click on the Payments Menu Item.

• Access the ‘Payments’ section of GoHighLevel

1.2  Click on the Settings top navigation menu

• this will open the Settings dashboard where you can see all the available sub menus

1.3 Click on the Miscellaneous Charges section.

2.1 Click on the Processing Charges option.

2.2 Toggle the Enable Processing Fee switch to ON.

2.3 Set the percentage you want to charge (e.g. 2.9%).

2.4 Enter a label name like “Processing Fee” or “Card Fee” – this is what your customers will see.

3.1 Make sure to check the box next to Ecommerce under applicable channels.

3.2 Click Save to activate the setting.

That’s it. The processing fee will now appear during checkout and on the customer’s order summary. You don’t need to modify any products or build custom workflows.This is a quick and simple way to recover payment processing costs while keeping your checkout clear and professional.

Now that it’s active, here are a few smart ways to use the processing fee checkout setting to your advantage:

Use a clear and friendly label

• Call it something simple like “Processing Fee” or “Card Handling Fee” so customers know exactly what it covers. Avoid confusing or vague terms.

Match your fee percentage to your actual costs

• Check your Stripe or PayPal rate and set the processing fee to match. Most are between 2.5% and 3.5%. Don’t round up unless there’s a real business reason.

Explain the fee if needed

• If you start getting questions or complaints, add a short explanation near checkout: “This fee covers our payment processor’s cost. We don’t mark it up.”

Use it consistently across stores

• If you manage multiple Ecommerce setups, include this fee in your default store configuration. It saves time and keeps your agency SOP tight.

Track how it impacts sales

• Watch for drop-off or cart abandonment. If the fee feels like a surprise, test different labels or display notes. Clarity builds trust.

The processing fee checkout feature is useful, but there are a few things to know before you roll it out everywhere:

No upsell support

• If your store uses upsell products after checkout, this fee won’t be added to those items. It only applies during the main checkout process.

It rounds to the nearest cent

• The fee rounds to two decimal places, just like most payment systems. You won’t get fractions of a cent on orders, so plan your margin accordingly.

Turning it off won’t affect past orders

• If you disable the processing fee setting, it won’t remove the fee from any orders that are already placed unless you can still edit them.

One rate per store

• You can’t set different fees for different products. The fee is applied to the total order, not by product.

No difference by payment method

• The same processing fee applies whether someone uses a card, PayPal, or any other method. You can’t adjust it based on how they pay.

The new processing fee checkout setting in GoHighLevel is a simple but useful upgrade. It gives you a clean way to charge for payment processing without making your prices look inflated.

For store owners, using processing fee checkout means you can stay upfront with customers about extra costs. You don’t have to hide fees in your prices or deal with messy workarounds.

If you’re running an agency, this setting helps standardize how you handle payment charges across all your Ecommerce stores. It saves time, keeps things clear, and avoids support issues later.Processing fee checkout makes the buying experience more honest. It also helps your store or your client’s store keep more of what they earn. That’s a win no matter how you look at it.

If you’re tired of losing money to payment fees or adjusting prices just to keep your margins, the processing fee checkout feature in GoHighLevel gives you a better way.

It lets you pass payment costs to the customer without adding confusion at checkout. The processing fee shows up clearly, and the setup only takes a minute. No workarounds, no plugins, no extra effort.

If you run an agency, this is one more tool you can offer to make Ecommerce setups cleaner and easier for your clients.Turn on the processing fee checkout setting, test it out, and see how it helps your store or your client’s store keep more of what they earn. It’s a simple change that makes a real difference.