GHL Adds Subscription Transaction Details View 

GoHighLevel has updated how subscription transaction details are displayed. These changes give users more clarity when reviewing payments and subscriptions.

Instead of guessing how someone paid or when a subscription ends, the new view puts that information right in front of you. It’s designed to help agencies, admins, and support teams find what they need without digging through extra tabs.

Here’s what’s been added:

• Payment Method Details
  • Card payments now show the brand, last four digits, and expiration date.
  • PayPal and custom payment methods show available info when supported.
  • If GHL can’t pull the data, it clearly says “Not Available” so there’s no confusion.
• Subscription Lifecycle Information
  • If a subscription has been canceled, you’ll see the cancellation date.
  • If there’s an end date set, that will show too.
  • You can now see the total number of payments completed on each subscription.
• Cleaner Formatting
  • Dates are now shown in a standard, readable format.
  • This helps prevent mistakes and makes reports easier to review.

With these updates, the subscription transaction details in GHL are easier to understand. The information is more complete, better organized, and ready to use in real-world scenarios.

Before this update, checking subscription transaction details in GHL often meant piecing together data from different places. Some payment details weren’t shown. Dates didn’t always match formats. And key subscription info like cancellation or end dates just wasn’t visible.

Now, things look and feel more organized.

Here’s what’s different:

• The payment method section now shows the card brand, last four digits, and expiration date.
• If the customer used PayPal or another method, GHL will display that too, or let you know if it’s not available.
• Subscriptions now include the cancellation date and the end date, when set.
• The system also shows how many payments have been completed on a subscription.
• All date fields now use the same format, making it easier to scan and understand.

These updates help users find the answers they need without clicking around or guessing. It’s especially useful when handling billing questions, checking payment records, or reviewing active subscriptions.By improving how subscription transaction details are displayed, GHL makes billing support and account reviews more straightforward.

GoHighLevel made it easier to find and understand subscription transaction details. The steps are simple, and everything you need is already inside the Payments section.

Here’s how a user can access the new data:

• The main menu on the left side of your screen includes all the main areas you work in when using GoHighLevel (GHL).

1.1 Click on the Payments menu item to access the Transactions section.

• You’ll now be in the Payments section, where you can access the Transactions tab from the top menu.

1.2 Click the Transactions tab.

1.3 Click the three dots on the right side of a transaction.

• A small pop-up will appear with options, including View Transaction.

1.4 Click View Transaction.

• You’ll be taken to the transaction details of a customer.

2.1 Check and confirm the new update.

• Details like the card brand, last four digits, and expiry date will now display for card payments.

• The main menu on the left side of your screen includes all the main areas you work in when using GoHighLevel (GHL).

1.1 Click on the Payments menu item to access the Subscriptions section.

• You’ll now be in the Payments section, where you can access the Subscriptions tab from the top menu.

1.2 Click the Subscriptions tab.

1.3 Click the three dots on the right side of a subscription.

• A small pop-up will appear with options, including View.

1.4 Click View.

• You’ll be taken to the subscription details of a subscriber.

2.1 Check and confirm the new update.

• Details like the end date (if set) and cancellation date (if cancelled) are now visible.
• The dates are displayed in a clear and consistent format.

This update to subscription transaction details isn’t just about adding more data. It helps real teams solve real problems.

• Support teams often handle questions about billing. A customer might ask when their subscription ends or how they paid. With this update, the answers are right there. No extra steps, no digging through other tools.
• Finance teams can use these details to check if payments went through, see when a subscription started or ended, and confirm if a customer has completed all their payments. It also helps when managing refunds or chargebacks.
• Agencies running subscription-based products now get a better view of the full customer lifecycle. They can track how many payments were made, whether a plan was canceled, and if a subscription is still active.
• Account managers who work with white-labeled subaccounts can now give clear updates to their clients. Having accurate, easy-to-read billing data builds trust and cuts down on follow-up questions.

These improvements to how GHL shows subscription transaction details save time and reduce errors. The update helps everyone from support to finance work more smoothly with clients and their payment records.

This update to subscription transaction details is easy to use, but there are a few things that are good to know before diving in.

• You can’t edit this data. The details shown in the Subscription and Transaction pages are for viewing only. If something needs to be changed, it has to be handled through another part of GHL or the payment provider.
• “Not Available” is not an error. If GoHighLevel can’t pull certain details, like from PayPal or a custom payment method, it will clearly show that the information isn’t available. This is expected and helps avoid confusion.
• Some payment methods are limited. Card payments show the most detail. Other methods might not show as much, depending on what data is shared by the provider.
• Check these details before refunds or cancellations. Seeing how many payments have been made or when the subscription ends helps avoid mistakes when processing requests.
• Exports are coming soon. GHL has plans to include this data in CSV exports, which could be useful for monthly reporting or agency-level tracking.

These tips help teams avoid misunderstandings and make better use of the improved subscription transaction details. It’s a simple change, but knowing how it works makes a difference.

This update to subscription transaction details is more than just a small change. It’s a practical step that helps users manage billing with less guesswork.

Support teams no longer have to look in different places to answer basic questions. The information is right there on the screen. When someone asks how they paid or when their subscription ends, the answer is easy to find.

Agencies and account managers now get a clearer view of each customer’s payment history. This helps when reviewing accounts, managing subscriptions, or responding to client questions.

Using the same date format across all records also cuts down on confusion. It makes reports easier to read and helps avoid mistakes when checking details.

This update shows that GHL is paying attention to the smaller things that make a big difference over time. As the platform grows, improvements like this will help teams work smarter and serve clients better.

More changes are coming too. GHL plans to release public API access and CSV exports for this data. That means more ways to use subscription transaction details in reporting and automated workflows.

This update to subscription transaction details gives GoHighLevel users a clearer way to manage billing. It helps teams see how a customer paid, when a subscription ends, and how many payments have been made.

For support and billing teams, this means fewer questions and faster answers. The details are easier to read and more complete than before. That saves time and avoids mistakes when dealing with payment issues.

It also makes client communication smoother. Whether you’re working inside an agency or managing accounts for clients, it’s now easier to give accurate updates without searching through different tools.

GoHighLevel is also preparing to add more ways to use this data. Public API access and export options are on the way. These tools will help users do more with the subscription transaction details they can now see.

This update may be behind the scenes, but it makes a real difference for the people who work with payments every day.