GHL: Location-Wide Trash Recovery Access Now Live

With this update, any user in the same GoHighLevel location can now view and restore any item that’s been trashed, regardless of who deleted it.

This includes deleted contacts, campaigns, pages, forms, any object that previously lived under a specific user’s trash recovery access. Now, it’s all visible to everyone in that location.

What’s even better is this works no matter what. Even if the user is gone, deleted from your GHL account, their trashed items are still fully recoverable.

This update applies account-wide and doesn’t require any new configuration. It’s live right now and already helping teams avoid data loss and restore content fast.

Before this update, GoHighLevel handled trashed items like a private junk drawer. If a user deleted something, only they could see it in their trash. And if that user was deleted? Tough luck. The file was essentially locked away for good.

This created a frustrating and risky scenario for agencies. Imagine a VA trashes a client funnel by accident, then their account gets deactivated a week later. That content is stuck, unrecoverable, even for an agency admin.

Now, GHL has overhauled this behavior. Trashed items are location-wide, meaning every user in the same sub-account (or location) has shared visibility. Anyone can go into the trash, find the item, and restore it, no matter who originally deleted it.

This simple change turns trash recovery access from a siloed feature into a shared team safeguard.

This update isn’t just about convenience, it’s about protecting your business from accidental loss.

Agencies lose time (and money) rebuilding assets that were mistakenly trashed. When only the original user had access to those trashed items, teams were stuck with no way to fix the issue, especially if the user was gone.

Now, with location-wide trash recovery access, you:

• Save client work from being lost when users leave
• Avoid painful rebuilds of deleted funnels, forms, and campaigns
• Enable admins and teammates to step in and recover content anytime
• Increase visibility across teams so nothing slips through the cracks

Let’s say someone deletes a form by mistake. Now anyone on the team can catch it, restore it, and keep things moving. It’s a small shift that prevents big messes.

Whether you run a lean team or manage dozens of users, this change gives you more control and less chaos.

If a teammate ever deleted something important and then disappeared from the account, you probably know the pain. This update fixes that. Now, anyone in the same location can bring those items back, fast.

1.1 From your GHL dashboard, navigate to the feature area (Contacts, Funnels, Emails, etc.)
1.2 Each area manages its own trash, so go to the relevant section where the item lived.

2.1 Find the trash tab or bin icon, usually up in the top right.
2.2 Click it to see everything that’s been deleted in that section.

3.1 Use filters, names, or scroll to find the deleted item.
3.2 You’ll see all items, regardless of who deleted them, even if that user no longer exists.

4.1 Click the Restore option beside the deleted item.
4.2 It’ll pop right back into its original spot, just like nothing happened.

5.1 Go back to the main section (Contacts, Funnels, etc.)
5.2 Confirm the item is restored and ready to use.

That’s it. No more data hostage situations or stress when users leave. Trash recovery access is now a team-wide superpower.

1. Clarify who can delete what
Set expectations within your team. Make sure everyone understands what types of content they’re allowed to trash, and what should be left alone.

2. Use admin roles wisely
While all users can now recover deleted items, make sure only trusted team members are assigned admin roles where deletion is common (like workflows or funnels).

3. Do monthly trash checks
Set a calendar reminder to audit the trash bins across key sections. You might catch valuable assets someone deleted by mistake.

4. Use naming conventions
Clear, consistent names make it easier to find deleted items quickly. No more guessing what “test-funnel-final-v2-edited-copy-2” was supposed to be.

5. Document your recovery process
If you’ve got a bigger team, write down the steps for recovering deleted items and make sure everyone knows where to find it. No one should be left guessing.

These tips help prevent internal chaos while giving your team full confidence to recover what they need, when they need it.

This might seem like a minor backend change, but for busy agencies and fast-moving teams, it’s a massive relief.

You no longer have to:

• Track down users just to recover deleted assets
• Panic when someone leaves and takes data with them
• Waste hours rebuilding what was accidentally trashed

Instead, you get:

• Full transparency over what’s been deleted
• Confidence that critical assets can always be recovered
• Smoother team workflows without bottlenecks or access issues

More control. Less cleanup. Fewer messes to deal with. This is the kind of update that keeps things running tighter when you’re juggling a lot of client accounts.

This update may not come with flashy buttons or fancy dashboards, but it fixes a major blind spot that’s caused real headaches for GHL users for years.

By unlocking location-wide trash recovery access, GoHighLevel just gave your team a built-in safety net. No more lost content. No more blocked access. No more unnecessary rebuilds.

If you’re managing a team, or just want tighter control over your CRM, this change is one to celebrate. It’s clean, simple, and already live in your account.

So go ahead, check your trash recovery access. You might just find something worth bringing back.