GHL’s Reviews AI Agents: Stop Chasing, Start Getting Reviews!

GoHighLevel’s new Reviews AI Agents feature, located within the Reputation Management module, streamlines the process of responding to online reviews. This section will guide you through setting up and customizing your GHL AI response agents to automate personalized and timely responses to your customers. By following these steps, you’ll be able to efficiently manage your online reputation, ensuring every review receives the attention it deserves.

1. 1 Navigate to the Reputation Management module in your GoHighLevel account.
2. 2 Go to Settings within the Reputation Management module.
3. 3 Click on the Reviews AI tab to access the feature.

1. Click on + Create New Agent to begin setting up your first AI agent.
2. Define the agent’s Personality by specifying traits such as formal, friendly, or humorous.
3. Set the agent’s Tone, choosing from options like empathetic, professional, or casual.
4. Choose the agent’s Response Style, selecting concise or detailed.
5. Give your agent a Name to easily identify it later.
6. Click Save to store the agent’s settings.

1. In the Reviews AI settings, find the Language Detection section.
2. Activate the Automatic Language Detection feature to have the GHL AI response in the same language as the review.
3. Set a Fallback Language to ensure reviews are answered even if the language cannot be automatically detected.
4. Click Save to save the language detection settings.

1. In the Reviews AI settings, go to the Google Page Selection section.
2. Choose the specific Google Business Page(s) that each AI agent will respond to. This is particularly useful for businesses with multiple locations or brands.
3. Click Save to apply the Google Page selection settings.

1. In the Reviews AI settings, use the Preview option to see how an AI agent would respond to a specific review.
2. To Edit an AI agent’s personality, select the agent and modify its traits, tone, or style.
3. To Clone an AI agent, use the clone function to create a copy that you can then customize.
4. To Delete an AI agent, select the agent and choose the delete option.
5. Monitor agent activity to track which agent responded to which review.

By following these steps, you can effectively implement and manage GoHighLevel’s AI Review Response, automating your review responses and enhancing your online reputation.

To get the most out of GoHighLevel’s Reviews AI Agents, consider these tips and best practices:

• Tips for maximizing AI agent effectiveness:
• Regularly review and refine AI agent personalities to ensure they align with your evolving brand voice.
• Monitor review sentiment and adjust assignment logic to optimize response accuracy and appropriateness.
• Use templated agents as a starting point and customize them to reflect your unique brand identity and values.

• Best practices for different review sentiments:
• Tailor responses to positive, neutral, and negative reviews to create a personalized and engaging experience.
• Address negative feedback constructively and professionally, using AI agents to offer solutions and resolConclusion:

GoHighLevel’s Reviews AI Agents represent a significant advancement in reputation management, offering businesses a powerful and efficient way to automate personalized review responses. By leveraging the power of AI, businesses can maintain brand consistency, save valuable time, and enhance customer engagement, all while building a strong online reputation.

• Brand Consistency: Ensure a unified brand voice across all review responses.
• Time Savings: Automate review responses and free up valuable time.
• Enhanced Engagement: Build stronger customer relationships through personalized interactions.
• Improved Reputation: Cultivate a positive online presence and attract new customers.
• Encouragement to Act: Ready to transform your reputation management? Try GoHighLevel’s Reviews AI Agents today and experience the difference!

• Engagement Question:
• How will you use Reviews AI Agents to boost your online reputation?
• What are your biggest challenges in managing online reviews, and how can AI help you overcome them?