Custom Mobile App Notifications

Instantly Engage Your Clients with Custom Push Notifications!

The new GHL Client Portal update introduces custom mobile app notifications, allowing businesses to send personalized push notifications directly through the GHL Mobile App.

With this update, you can:
✅ Send targeted notifications with custom titles and messages.
✅ Use dynamic placeholders for a personalized experience.
✅ Redirect users to key areas like Communities or Courses to boost engagement.

This feature ensures that your clients stay updated, engaged, and more connected to your brand—all from their mobile devices!

---

What’s New?

Custom Mobile App Notifications in the GHL Client Portal

The GHL Push Notification feature allows users to:

• Send smart push notifications through automated workflows.
• Customize notification titles and messages with placeholders like {{contact.first_name}}.
• Direct users to specific sections of the Client Portal, such as Communities or Courses.
• Automate push notifications based on user actions or events.

Key Features & Functionalities

🔹 Personalized Messaging – Use dynamic placeholders to address users by name.
🔹 Seamless Redirection – Guide users to Communities or Courses inside the Client Portal.
🔹 Workflow Automation Integration – Send push notifications automatically through workflows.
🔹 Instant Client Communication – Keep users informed, engaged, and connected in real-time.

This feature enhances communication, increases user engagement, and helps businesses maximize the value of their mobile app interactions.

---

Why This Update Is Important

Effective communication is key to client retention and engagement. The GHL Push Notification feature ensures that businesses can:

✅ Deliver Important Updates Instantly – Keep users informed in real-time.
✅ Encourage More Interactions – Drive engagement with Communities and Courses.
✅ Enhance User Experience – Provide a seamless way for clients to stay connected.
✅ Increase Course Completions & Community Participation – Redirect users to relevant content.
✅ Automate Client Communication – Send notifications without manual effort.

By using automated push notifications, businesses can improve engagement, strengthen client relationships, and optimize communication strategies.

---

How to Implement Custom Push Notifications in Your Business

Step-by-Step Guide

1️⃣ Add the Smart Push Notification Action to a Workflow

• Navigate to Automation > Workflows inside GoHighLevel.
• Select an existing workflow or create a new one.
• Click + Add Action, type “Smart” in the search bar, and select Smart Push Notification.

2️⃣ Configure the Notification Settings

• Title – Enter a compelling title (Example: “New Course Update for You, {{contact.first_name}}!”).
• Message Body – Add a personalized message (Example: “Check out the latest course module and keep learning!”).
• Redirection – Choose where the user will be directed after clicking the notification:
  • Communities – Redirects users to your community discussions.
  • Courses – Sends users directly to the latest lesson or course page.

3️⃣ Save & Activate the Workflow

• Click Save Action to confirm your notification settings.
• Test the workflow using a sample contact to ensure everything works correctly.
• Once verified, activate the workflow to start sending push notifications.

---

Customization Tips for Maximum Efficiency

🔹 Use Personalized Notifications – Include the client’s first name for a more engaging experience.
🔹 Redirect to Valuable Content – Send users to new course modules, live discussions, or exclusive content.
🔹 Keep Notifications Short & Clear – Make your message concise but impactful (max: 300 characters).
🔹 Automate Important Alerts – Set up notifications for course updates, new community posts, or special announcements.
🔹 Monitor Engagement & Optimize – Track response rates and refine messaging to maximize engagement.

By customizing push notifications, businesses can increase client interaction and retention inside the GHL Mobile App.

---

Benefits of This Feature

1️⃣ Real-Time Client Communication

• Instantly send personalized push notifications to users.
• Deliver urgent updates and reminders without relying on emails or texts.

2️⃣ Increased Engagement & Interaction

• Redirect users to active community discussions or new course lessons.
• Encourage more participation and course completions.

3️⃣ Fully Automated Notifications

• Set up once and let workflows handle the rest.
• Reduce manual follow-ups and engagement efforts.

4️⃣ Improved Customer Experience

• Keep clients informed and connected to your brand.
• Provide a seamless mobile-first experience for users.

5️⃣ Boosted Course & Community Activity

• More users engaging in communities = stronger retention and loyalty.
• Higher course participation = better learning outcomes.

---

Final Thoughts

The Custom Mobile App Notifications in GHL Client Portal is a powerful tool for businesses looking to enhance user engagement and communication. With automated, personalized push notifications, businesses can keep clients engaged, informed, and active within the GHL Mobile App.

This GHL Update helps businesses:
✔ Send instant, personalized push notifications.
✔ Increase engagement in Communities & Courses.
✔ Automate client communication for better retention.
✔ Enhance mobile user experience and satisfaction.

💬 What feature would you love to see next in GoHighLevel? Drop a comment below and let’s talk!