GHL AI Workflow Builder: Create Automations With Ask AI

Wait Action Enhancement: TikTok DM Replies  

What’s New:
Instead of continuing after a fixed delay, your workflow can pause until someone replies to your TikTok DM.

Where in GHL:
Found in Automation → Workflows using the Wait action after sending a TikTok DM.

Impact:
Your automation responds when someone actually joins the conversation, rather than after a timer runs out.

Recommended For:
Anyone using TikTok DMs to start conversations with potential customers.

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India Recurring Mandate Support for Affiliate Indian Signup Pages  

What’s New:
Supports recurring payment mandates for Indian affiliates, helping subscriptions comply with local banking requirements.

Where in GHL:
Available on Affiliate Program signup pages for users in India.

Impact:
Creates a smoother signup experience while reducing payment failures for recurring subscriptions.

Recommended For:
Agencies, SaaS businesses, and affiliate programs onboarding customers in India.

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Housecall Pro – More Workflow Actions & Triggers  

What’s New:
Adds new workflow triggers and actions for the Housecall Pro integration, giving you more ways to automate field service processes.

Where in GHL:
Inside Automation → Workflows when using the Housecall Pro integration.

Impact:
Expands automation possibilities between HighLevel and Housecall Pro, reducing manual work and improving operational efficiency.

Recommended For:
Home service businesses, field service companies, and agencies managing Housecall Pro clients.

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Email Services Dashboard for Agencies  

What’s New:
Introduces a centralized dashboard where agencies can monitor email services across their accounts.

Where in GHL:
Found in the Agency View under the new Email Services Dashboard.

Impact:
Makes it easier to monitor email health, identify issues, and manage deliverability from one place.

Recommended For:
Agency owners, support teams, and admins managing multiple client email services.

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Email Sequences Now Available in Beta Labs  

What’s New:
Introduces Email Sequences as a Beta Labs feature, providing another way to create structured email follow-up campaigns.

Where in GHL:
Enable it from Settings → Labs, then access Email Sequences after activation.

Impact:
Cuts down the time spent checking different areas just to see how your email services are performing.

Recommended For:
Marketers, agencies, coaches, and businesses running nurture campaigns or onboarding emails.

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Group Your Contacts by Source in Dashboards & Reporting  

What’s New:
Lets you organize contact reports based on where your leads originated.

Where in GHL:
Available within Dashboards & Reporting when viewing contact analytics.

Impact:
Makes it easier to compare lead sources and identify which marketing channels are producing the best results.

Recommended For:
Marketing teams, agency owners, and businesses tracking campaign performance across multiple lead sources.

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MMLite Adoption Banner in Conversations  

What’s New:
Displays a helpful banner inside Conversations to encourage users to adopt the new MMLite messaging experience.

Where in GHL:
Appears within the Conversations module for eligible accounts.

Impact:
Helps users discover and transition to MMLite while highlighting its benefits directly inside the messaging interface.

Recommended For:

Current HighLevel users exploring the latest messaging experience and teams preparing to migrate to MMLite. 

The biggest change is where you can access workflow creation. GoHighLevel’s Workflow AI agent could already help build workflows, but that capability is now available directly through Ask AI. You can start with a new Ask AI chat, describe the automation you want, and let the AI Workflow Builder create it for you.

You don’t have to jump straight into the workflow builder to see what Ask AI created. A live preview of the generated workflow appears inside the Ask AI panel. This lets you review the overall automation structure while staying in the conversation.

Need a closer look? You can click a trigger or action in the preview to inspect its configuration. If something needs to change, simply tell Ask AI what you want updated. The agent can revise the workflow in place, making it easy to refine your automation through conversation.

Once you’re happy with the draft, you can use the CTA inside the panel to open the workflow in the full GoHighLevel workflow builder. That’s where you can make any manual edits, run your final tests, and publish the automation.

The AI Workflow Builder is also available through WhatsApp because Ask AI runs there. This means you can start creating a GHL workflow from WhatsApp, review and refine the draft with AI, then move into the workflow builder when you’re ready to finish the job.

The AI Workflow Builder changes where a GoHighLevel automation can begin. You no longer have to open the workflow builder first, add a trigger, and start assembling actions before you can see your idea take shape. You can begin by simply explaining what you want to Ask AI.

That can make a big difference when you already know the result you need but don’t want to stop what you’re doing to build the first draft manually. Ask AI handles that starting point, giving you a workflow you can review and improve through conversation.

For agencies, this can also make workflow creation easier for more team members. Someone can describe the automation in plain language, inspect what GHL creates, and request changes without manually rebuilding the workflow each time.

WhatsApp adds even more flexibility. Since Ask AI is available there, a workflow idea can now start outside the GoHighLevel platform. You can describe the automation through WhatsApp and use the same AI Workflow Builder experience to get the process moving.

Most importantly, the update doesn’t remove the checks that matter. Ask AI helps with drafting and revisions, but the full workflow builder remains the place for manual editing, final testing, and publishing. You still get control over what goes live while using AI to speed up the work that comes before it.

You’ll create the workflow directly through Ask AI instead of starting inside the GoHighLevel workflow builder. You can describe the automation you want, review what Ask AI creates, and make changes through the conversation.

The process covers starting a new Ask AI chat, describing your workflow, reviewing the generated steps, making changes, and then opening the workflow builder for final testing. Here are the steps to use the AI Workflow Builder in GoHighLevel.

• Open Ask AI in GoHighLevel.
• Review Your AI Workflow Builder Draft.
• Ask AI to Make Changes.
• Open the GHL Workflow Builder.
• Test and Publish Your Workflow.

To start, make sure you are logged in to your GoHighLevel sub-account.

• Start by opening Ask AI from your GoHighLevel account.

1.1 Start a new chat in Ask AI.

• A new chat gives you a clean conversation where you can explain the automation you want to create.

1.2 Enter your workflow request into Ask AI.

• For example, Create a workflow that starts when a new lead submits a form, sends an SMS, waits one day, and then sends a follow-up email.

1.3 Send your request and let Ask AI build the workflow.

• Ask AI will use the Workflow AI agent to turn your instructions into a workflow draft.

• Once the workflow is created, you can review it without leaving Ask AI.

2.1 Look over the workflow preview inside the Ask AI panel.

• The preview lets you see how the workflow has been put together before opening the full workflow builder.

2.2 Click on a trigger or action you want to inspect.

• This opens the configuration for that step so you can check what Ask AI has set up.

• If the first version isn’t quite right, you don’t need to start again. Tell Ask AI what you want changed.

3.1 Type the changes you want into the Ask AI conversation.

• You might ask it to change a wait time, add another action, remove a step, or adjust part of the workflow. You can continue asking for changes until the workflow draft is where you want it.

• Ask AI updates the workflow in place, so check the new version and make sure the changes match what you requested.

4.1 Review the updated workflow.

• Once you’re happy with the AI-generated draft, move the workflow into the full builder for your final checks.

4.2 Click the CTA inside the Ask AI panel to open the workflow builder.

• This takes you directly to the generated workflow without requiring you to rebuild it manually.

• Before turning the automation live, check the entire workflow inside the builder.

5.1 Review your triggers, actions, timing, and settings.

• Make sure each part of the workflow is configured the way you intended.

5.2 Run your final workflow test.

• Testing helps you catch incorrect triggers, delays, actions, or settings before real contacts enter the automation.

5.3 Publish the workflow when you’re ready.

• Publishing still takes place inside the GoHighLevel workflow builder. Ask AI helps you create and revise the draft, while the workflow builder remains the place where you complete your final test and publish.

You can also use this AI Workflow Builder process through WhatsApp because Ask AI is available there. No matter where you start the workflow, you’ll still move into the GHL workflow builder for manual editing, final testing, and publishing.

You’ll usually get a better first draft when your instructions have some detail. Tell Ask AI what kicks off the workflow, what needs to happen after that, and where the automation should eventually lead.

If timing matters, say so in your prompt. Want the first text to go out 10 minutes later? Need the follow-up email to wait two days? Add those details upfront so the workflow comes back closer to what you had in mind.

Don’t assume every AI-generated step is ready to publish. Click through the triggers and actions in the Ask AI preview and check the configuration. If something isn’t right, ask the AI Workflow Builder to update it before moving on.

Use conversational edits for quick changes. You could ask Ask AI to add another follow-up, change a delay, or adjust part of the workflow. If you need hands-on manual editing, use the provided link to move into the full GHL workflow builder.

Before anything goes live, give the workflow a proper test. Ask AI may have done most of the setup, but you’ll still want to check every trigger, action, delay, and setting in GoHighLevel. A few minutes here can save you from fixing a live automation later.

For agencies, the AI Workflow Builder can shorten the gap between having an automation idea and getting the first version built. Instead of stopping to build every trigger and action from scratch, you can explain the goal to Ask AI and review what it creates.

This can also help team members who understand the process they want but aren’t comfortable building complex GHL workflows manually. They can describe the automation in plain language, review the generated structure, and ask for changes through the conversation.

WhatsApp makes this even more flexible. If an idea comes up while you’re away from your desk, Ask AI gives you another place to start building the workflow. You can get the initial automation created through WhatsApp, then move into GoHighLevel when you’re ready for the final review.

The AI Workflow Builder could also help agencies create a faster starting point for common automations, such as lead follow-up, appointment reminders, internal notifications, and client onboarding. It doesn’t replace your workflow strategy or quality checks. It simply gives you another way to turn that strategy into a working draft.

Your team still controls what goes live. Manual edits, final testing, and publishing remain inside the GHL workflow builder, so every AI-created automation can be checked before it starts working with real contacts.

The AI Workflow Builder becomes especially useful when you already know what an automation should accomplish. Instead of mapping out every action first, you can describe the process to Ask AI and use the generated workflow as your starting point.

Lead follow-up is an easy place to try this out. Tell Ask AI what should happen after someone submits your form. Maybe they get an SMS immediately and an email a day later. Let it build that sequence, then check everything over before you test it.

Agencies could use the same approach for appointment reminders. Describe when reminders should go out and what should happen after an appointment. The AI Workflow Builder can create the initial structure, which you can then inspect and refine.

Client onboarding is a good one to try too. You might need a welcome email sent, a task added for your team, and a quick heads-up sent to the account manager. Tell Ask AI how your onboarding normally works and let it build the starting workflow for you.

You could also use Ask AI for simpler internal automations, such as notifying a sales rep when a new lead arrives or creating follow-up tasks when an opportunity changes.

These examples aren’t new GHL automation capabilities created by this update. They’re practical ways agencies could apply the new Ask AI workflow creation process. Whatever you build, review the generated workflow and complete your final testing inside the GoHighLevel workflow builder before publishing.

Got an automation idea in your head? You don’t have to jump straight into the GHL workflow builder anymore. Tell Ask AI what you want the workflow to do, and it can put together a first version for you to work with.

From there, Ask AI can generate the workflow, show you a live preview, and let you inspect individual triggers and actions. If something needs to change, you can simply explain the update and let the Workflow AI agent revise the automation.

The addition of WhatsApp makes the process even more flexible. Agencies and teams can start creating workflows through Ask AI from outside the main GHL platform, then continue the process inside GoHighLevel when they’re ready.

The important part is that the final checks haven’t changed. The AI Workflow Builder helps you create and refine the first draft, but manual editing, testing, and publishing still happen inside the full workflow builder.

For agencies managing repeatable automations across clients, this gives you another practical way to get from idea to implementation. Start with a simple workflow, give Ask AI clear instructions, review what it creates, and always test the final automation before publishing.