GHL Now Supports Instagram Comment Management in Social Planner

Instagram comment management is now built into GHL’s Social Planner. This means you can handle replies for Instagram posts right alongside your Facebook comments, all in the same place.

 Here’s what’s been added: 

• You can reply to Instagram comments directly inside Social Planner.
• Threaded replies help you stay organized when responding to follow-up messages.
• Use filters to sort by either the latest or the top comments.
• You can now mention other Instagram users when replying, which helps with engagement.

If you already use GHL for Facebook comment replies, this will feel familiar. Now you get the same tools for Instagram without having to open the app.

Instagram comment management used to mean logging into Instagram or jumping through third-party tools. It slowed things down and made it harder to stay organized.

Now, GHL Social Planner brings everything into one place. You can handle Instagram comments the same way you already manage Facebook replies.

 Here’s what’s better now: 

• No more switching tabs just to answer a comment.
• Replies stay in threads, so you can follow the full conversation.
• Both Instagram and Facebook comments are managed from the same screen.
• Your team can work faster with fewer tools to learn.

This update makes it easier to stay on top of engagement without extra steps or wasted time.

Instagram comment management inside GHL Social Planner isn’t just a small fix. It changes how teams handle day-to-day engagement.

If you manage content for clients, speed and accuracy matter. When you can respond from one place, it cuts down delays and keeps things moving.

 Here’s why that matters: 

• You save time by keeping replies inside GHL.
• Faster replies can lead to better post reach and more visibility.
• You stay in control of the conversation without switching platforms.
• It’s easier to delegate comment tasks to your team.

For agencies, this means smoother handoffs, fewer missed comments, and a better experience for clients. It keeps your social workflows simple and sharp.

This feature is already live inside the Social Planner. Here’s how to find and use Instagram comment management step-by-step.

• The Main Menu on the Left side of your screen has all the main areas that you work in when using GHL

1.1  Click on the Marketing Menu Item.

• Access the ‘Marketing’ section of GoHighLevel
  • You’ll now be in the ‘Marketing’ section of GHL, where you can access Social Planner section from the top menu

1.2  Click on Social Planner

• You’ll now see your calendar, scheduled posts, and comments.

• This is where you can view and manage all comments across Instagram and Facebook.

2.1 Click the Comments tab at the top of Social Planner

• You’ll see a list of posts with recent engagement.

2.2 Find a post with Instagram comments

• You’ll see a small Instagram icon next to the post title.

• Everything happens right inside the dashboard.

3.1 Use the filter to switch between Latest or Top comments

3.2 Click on the comment you want to reply to

• The comment thread will expand below it.

3.3 Type your reply in the box and hit Send

• You can reply to the original comment or as a thread.

• Add context and focus on the comments that matter most.

4.1 To mention a profile, type @username in your reply

• This helps you tag users directly in your response.

4.2 Use the filter to switch between Top Comments and Latest

• Choose the view that helps you prioritize replies.

• No need to open Instagram in a separate tab.

5.1 Stay inside GHL and handle replies across platforms

• Instagram comment management now works just like it does for Facebook.

5.2 Repeat this process daily or assign it to your team

• This keeps engagement fast and consistent.

That’s it. You’re now ready to manage Instagram comments directly inside GHL’s Social Planner without jumping platforms.

Now that you’ve got Instagram comment management working inside GHL, here are a few ways to make the most of it:

• Use saved replies for common questions. This keeps your team consistent and saves time.
• Check comments daily or assign someone to own this task. Fast replies help boost post visibility.
• Filter by “Top Comments” to engage with the ones getting the most attention.
• Tag clients or team members internally (using notes or tasks) if a comment needs follow-up.
• Turn positive comments into testimonials by taking screenshots or asking for permission to repost.

The goal is to stay consistent. Treat the comment section like an active part of your content strategy, not just a place for quick replies.

Instagram comment management in GHL Social Planner means fewer clicks and faster replies. For busy teams, that can make a real difference.

Instead of switching between Instagram and GHL, you now stay in one place. You can manage all your social engagement from the same screen where you schedule posts, review content, and track performance.

 Here’s what this really means: 

• You’ll save time every day by skipping app switching.
• Comments are handled faster, which improves response times.
• It’s easier to train team members when everything runs through GHL.
• You stay organized with threaded replies and filters in one clean dashboard.

Less jumping around means more focus, more consistency, and more time to grow client accounts instead of just managing them.

Instagram comment management inside GHL is a practical update that keeps things simple. It lets you reply faster, stay organized, and manage engagement without jumping between platforms.

If you already use Social Planner for Facebook, this works the same way. You can now handle Instagram comments in the same spot, which saves time and keeps your team focused.

For agencies, this means less back and forth and fewer missed messages. Everything happens inside GHL, where your team already works.

More platforms are coming soon, so this feature will only get better.

For now, open up your Social Planner and start replying. It’s one small shift that can make a big difference in your daily workflow.