Multiple Meeting Durations: Simplify GHL Bookings

Wait Action Enhancement: TikTok DM Replies  

What’s New:
Instead of continuing after a fixed delay, your workflow can pause until someone replies to your TikTok DM.

Where in GHL:
Found in Automation → Workflows using the Wait action after sending a TikTok DM.

Impact:
Your automation responds when someone actually joins the conversation, rather than after a timer runs out.

Recommended For:
Anyone using TikTok DMs to start conversations with potential customers.

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India Recurring Mandate Support for Affiliate Indian Signup Pages  

What’s New:
Supports recurring payment mandates for Indian affiliates, helping subscriptions comply with local banking requirements.

Where in GHL:
Available on Affiliate Program signup pages for users in India.

Impact:
Creates a smoother signup experience while reducing payment failures for recurring subscriptions.

Recommended For:
Agencies, SaaS businesses, and affiliate programs onboarding customers in India.

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Housecall Pro – More Workflow Actions & Triggers  

What’s New:
Adds new workflow triggers and actions for the Housecall Pro integration, giving you more ways to automate field service processes.

Where in GHL:
Inside Automation → Workflows when using the Housecall Pro integration.

Impact:
Expands automation possibilities between HighLevel and Housecall Pro, reducing manual work and improving operational efficiency.

Recommended For:
Home service businesses, field service companies, and agencies managing Housecall Pro clients.

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Email Services Dashboard for Agencies  

What’s New:
Introduces a centralized dashboard where agencies can monitor email services across their accounts.

Where in GHL:
Found in the Agency View under the new Email Services Dashboard.

Impact:
Makes it easier to monitor email health, identify issues, and manage deliverability from one place.

Recommended For:
Agency owners, support teams, and admins managing multiple client email services.

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Email Sequences Now Available in Beta Labs  

What’s New:
Introduces Email Sequences as a Beta Labs feature, providing another way to create structured email follow-up campaigns.

Where in GHL:
Enable it from Settings → Labs, then access Email Sequences after activation.

Impact:
Cuts down the time spent checking different areas just to see how your email services are performing.

Recommended For:
Marketers, agencies, coaches, and businesses running nurture campaigns or onboarding emails.

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Group Your Contacts by Source in Dashboards & Reporting  

What’s New:
Lets you organize contact reports based on where your leads originated.

Where in GHL:
Available within Dashboards & Reporting when viewing contact analytics.

Impact:
Makes it easier to compare lead sources and identify which marketing channels are producing the best results.

Recommended For:
Marketing teams, agency owners, and businesses tracking campaign performance across multiple lead sources.

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MMLite Adoption Banner in Conversations  

What’s New:
Displays a helpful banner inside Conversations to encourage users to adopt the new MMLite messaging experience.

Where in GHL:
Appears within the Conversations module for eligible accounts.

Impact:
Helps users discover and transition to MMLite while highlighting its benefits directly inside the messaging interface.

Recommended For:

Current HighLevel users exploring the latest messaging experience and teams preparing to migrate to MMLite. 

You can finally give people a few choices for how long they want to meet without setting up another calendar each time. GHL now supports three different meeting lengths on the same calendar, so a quick call and a longer session can live in one place.

Inside your calendar settings, you can add or remove duration options and choose which meeting length should be the default. If you only offer one duration, nothing changes. Your calendar and booking experience will continue working as before.

The biggest change happens on the booking page. When you offer Multiple Meeting Durations, the person booking can choose the appointment length they need. GHL then refreshes the calendar availability to show time slots that can accommodate that duration. A longer appointment may have fewer available times than a shorter one.

GoHighLevel has also carried this functionality across its booking experiences. The duration options are supported on web and mobile booking pages, Neo and Classic booking widgets, in-app appointment booking on the web, and the mobile app.

Multiple Meeting Durations also work when an appointment is rescheduled. A client or team member can change the meeting length along with the date or time, based on the durations currently available on that calendar.

One thing GHL handles nicely here is your existing bookings. You can change the duration choices without going back and affecting appointments people have already made. Those meetings keep their original length and everything attached to them. Your new settings are simply used going forward.

At first glance, this probably doesn’t seem like a huge GHL update. But if you’ve been creating extra calendars just because your calls run for different lengths, it could save you a fair bit of cleanup and ongoing work.

A lead who only has one quick question probably doesn’t need an hour on the calendar. Another prospect might. Offering both choices used to come with extra setup in GHL, especially when each meeting length had its own calendar and link to maintain.

Now, Multiple Meeting Durations can bring those related booking options together. Your team can manage the available meeting lengths from one calendar while giving leads and clients the freedom to choose how much time they need.

There’s another important benefit: availability adjusts to the selected duration. If someone chooses a longer meeting, GHL only displays time slots that can accommodate that appointment length. This helps keep the booking experience flexible without ignoring the time required for the meeting.

When you’re looking after calendars for a bunch of clients, all those nearly identical setups start to pile up. Cutting out a few duplicates means there’s less for your team to keep an eye on, and fewer booking links for everyone to mix up.

The goal isn’t to squeeze every appointment into one calendar. It’s to use Multiple Meeting Durations when the appointments serve a similar purpose but need different amounts of time. That gives you a simpler calendar structure without taking useful choices away from the person booking.

Setting up Multiple Meeting Durations is designed to be simple. You’ll open the calendar you want to update, add your meeting length options, choose a default duration, and then test the booking experience.

You can add up to three duration options to one calendar. Before you start, decide which meeting lengths make sense for that calendar. For example, you might offer 15, 30, and 60-minute appointments.

• Access Calendars in GoHighLevel.
• Open Your Calendar Settings.
• Add Multiple Meeting Durations.
• Save and Test Your Booking Page.

• This is where you’ll find and manage the calendars inside your GHL sub-account.

1.1 Go to the main menu on the left side of your GHL dashboard. Click Calendars to open your calendar area.

• You’ll see your existing calendars and can choose the one you want to update.

1.2 Click Calendar Settings.

• This opens the area where you can view and change the settings for your calendars.

• Choose the calendar where you want to add more than one meeting length.

2.1 Find the calendar where you want to offer different meeting lengths.

• Look through your calendar list and select the one you want clients or leads to book from.

2.2 Open the settings for the calendar you want to update.

• This takes you into that calendar’s setup, where you can adjust its booking options and meeting durations.

• Review the current duration before making your changes.

3.1 Click booking rules

• Locate the area where the calendar’s meeting duration is configured.

3.2 Add the meeting durations you want to offer.

• Configure up to three duration options for the calendar.

3.3 Choose the duration you want GHL to use as the default option.

• Pick the meeting length you expect people to book most often.

3.4 Remove any duration you no longer want available for new appointments.

• Existing bookings keep their original duration, but new bookings will only show the meeting lengths you currently offer.

• Save your changes, then check the booking page to make sure each meeting duration works the way you expect.

4.1 Save your calendar changes.

• When the meeting length changes, GHL refreshes availability so the booker only sees time slots that can accommodate the selected duration.

Before sharing your booking link, run through the process as if you were a client. Test each meeting length on desktop or mobile and make sure the available times match the experience you want to provide.

Multiple Meeting Durations work best when each option has a clear purpose. Just because GHL lets you offer up to three durations doesn’t mean every calendar needs three choices. Keep the options simple and useful for the person booking.

Got one meeting length that people choose most of the time? Make that the default. If your discovery calls usually run for half an hour, have 30 minutes show first and leave the other time choices there for anyone who needs them.

Next, test the availability for every duration. A 15-minute appointment may fit into parts of your schedule where a 60-minute appointment can’t. Switch between each option on your booking page and confirm that GHL displays the availability you expect.

Don’t combine calendars just because you can. A 15-minute check-in and a 45-minute version of that same call might belong together. But a sales demo and a client support session? Those probably still deserve their own setup.

If you remove a meeting length later, remember that existing appointments using that duration stay intact. New bookings will only see your current options, while previously scheduled appointments keep their original duration.

Finally, test the full experience before sending your booking link to leads or clients. Check your Multiple Meeting Durations on the booking page and test rescheduling too. A few minutes of testing can help you create a cleaner booking experience for everyone.

Multiple Meeting Durations can help you simplify one of the most common parts of appointment scheduling: giving people choices without creating more calendars to manage.

For an agency, this can be especially useful across client accounts. A client may offer quick calls, standard consultations, and longer sessions that all serve the same basic purpose. Instead of building and maintaining a different calendar for each meeting length, you can keep those options together when it makes sense.

That can mean fewer calendars, fewer booking links, and fewer settings for your team to manage. It can also make training easier. Rather than explaining which booking link someone should send for each meeting length, your team can direct people to one calendar and let them choose from the available options.

Multiple Meeting Durations can also create a smoother experience for leads and customers. They can choose the amount of time they need while GHL adjusts the available time slots around their selection. You’re providing flexibility without asking the person booking to hunt through several calendars.

You can change your mind later, too. Add another meeting length or take one away and the appointments already sitting on your calendar won’t be touched. The new choices simply apply from that point forward.

For agencies, consultants, sales teams, and service businesses, the biggest win is simplicity. Use Multiple Meeting Durations to consolidate calendars that only exist because of different appointment lengths, while keeping separate calendars when the actual service or booking process is different.

Sometimes it’s basically the same meeting, but one person needs 15 minutes and another needs an hour. That’s where this feature comes in handy. You can let them pick the amount of time instead of making everyone book the same size slot.

Your reps might only need 15 minutes with one lead and a full hour with the next. Instead of sending out a different calendar link for each situation, you can put those time choices in one place and let the prospect decide what fits.

Think about a typical week at an agency. One client needs 15 minutes to go over something small. Another needs a 30-minute review. Then you’ve got a strategy call that needs the full hour. If your same team handles all of them, those time choices can sit under one calendar.

Consultants and coaches could take a similar approach. A single calendar could offer shorter check-ins alongside longer sessions, as long as the appointments follow the same general booking process.

Service businesses may also benefit when appointment length depends on the customer’s needs. Giving customers a few duration choices can provide more flexibility without sending them to different booking pages.

The key is knowing when to consolidate. Multiple Meeting Durations are ideal when meeting length is the main difference between your appointments. If different appointments require different staff, forms, workflows, locations, or follow-up processes, separate calendars may still be the better choice.

Start by reviewing any GHL calendars you created mainly to separate appointment lengths. Those are the strongest candidates to simplify with this update.

Multiple Meeting Durations give GoHighLevel users a simpler way to offer flexible appointment lengths without building a separate calendar for every option.

With up to three durations available on one supported calendar, you can give leads and clients more control over how much time they book. GHL automatically adjusts the available time slots based on their selection, helping keep the booking process simple while protecting your schedule.

For agencies, this update is also a good reason to review existing client accounts. If you’ve created several calendars that serve the same purpose and only differ by appointment length, you may be able to consolidate them. That can mean fewer calendars, fewer booking links, and less setup to maintain.

Just remember that not every calendar should be combined. Multiple Meeting Durations work best when the appointment purpose and booking process are similar, and the main difference is simply how much time the meeting requires.

Existing appointments are also protected when you make changes. Removing a duration won’t cancel or modify appointments already booked at that length, giving you more freedom to adjust your calendar setup going forward.

If your GHL account currently uses separate calendars for 15, 30, or 60-minute versions of the same meeting, take a look at Multiple Meeting Durations. A few minutes of cleanup could give your team a simpler calendar setup and your clients a more flexible booking experience.